Patient Experience
I'd been to a couple of doctors for this nagging stomach pain and fatigue. Everyone said it was just stress. Dr. Shankar was different. He actually listened to the whole history, asked about things no one else did, and ordered a specific test the others hadn't. Turns out it was a tricky parasite. He explained it all with a diagram on his notepad. I'm finally feeling like myself after months.
Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Shankar made it so straightforward. The whole thing at Apollo Firstmed was quick—in and out in a few hours. He talked me through each step during the procedure, which really kept me calm. The scar is barely noticeable now. It was just a very smooth, no-fuss experience.
The clinic was busy that day, and I had to wait a bit, but the staff at Apollo were really kind about it. One nurse even brought me a glass of water. When I finally saw Dr. Shankar, he didn't rush at all. The whole place just felt calm and efficient, not like some of the chaotic hospitals I've been to. It makes a difference when the team works well together.
What I remember most is how he talked to my elderly mother. She was confused and scared about her new medication. Dr. Shankar pulled up a chair, sat right next to her, and explained everything in the simplest terms, twice. He didn't just talk to me, he included her. You could see her relax. That kind of patience is rare.