Patient Experience
I'd been to three other doctors about this nagging fatigue and stomach pain. Everyone said it was stress. Dr. Shashi Bhushan actually listened, asked a ton of questions I hadn't been asked before, and ordered some specific tests. Turns out it was a tricky thyroid issue combined with a mild food intolerance. He explained it all on a notepad, drawing little diagrams. I finally feel like myself again.
Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Bhushan made it so simple. The whole thing at Apollo Greams Road took maybe an hour from check-in to leaving. He talked me through each step, the local anesthetic worked perfectly, and I was back at my desk after lunch. It was just... easy. No drama, no fuss.
The parking at Apollo was a nightmare that day, completely full. I was flustered by the time I got to the clinic. But the front desk lady was so calm, found my file quickly, and the nurse who took my vitals had this really gentle way about her. Even the waiting area was quiet and clean. It made a stressful start much better. Dr. Bhushan's team really sets the tone.
What I remember most is how he spoke to my elderly mother. She gets confused easily. He didn't talk down to her or just talk to me. He sat right next to her, spoke slowly, and checked if she understood. He even repeated a couple things without sounding impatient. You don't see that kind of patience every day. It meant the world to her, and to me.