Patient Experience
I'd been feeling off for months, just tired and achy. A couple of other doctors shrugged it off as stress. Dr. Sheela actually listened, asked a ton of questions I hadn't even thought about, and ordered some specific tests. Turns out it was something pretty rare. She explained it all to me, step by step, without making me feel stupid. I'm on treatment now at Apollo and finally starting to feel like myself again. It was a relief just to be heard.
Had to get a minor cyst removed. Honestly, I was nervous at first, but Dr. Sheela made it so straightforward. The whole thing at Apollo Greams Road was over in what felt like minutes. She checked in the next day herself, which I wasn't expecting. No fuss, no drama, just a clean procedure and a quick recovery. Sometimes simple is good.
The parking at Apollo was a nightmare that day, completely full, so I was already flustered when I got in. But the front desk lady was really patient helping me sort it out. The clinic area itself was calm and clean, which helped me settle down. By the time I saw Dr. Sheela, I was a lot less frazzled. It's funny how the little things, like a friendly face, make a difference.
What I remember most is how Dr. Sheela talked to my elderly mother. She didn't just talk to me. She got down on her level, made eye contact, and spoke slowly and clearly about her medication changes. She has this quiet, calm way about her that just puts you at ease. You can tell she sees the person, not just the chart.