Patient Experience
My father was admitted with a sudden, severe stomach pain. We were all scared. Dr. Shiva Reddy came in, sat with us in the waiting area, and explained everything in simple Tamil. He didn't rush. He told us exactly what the scans showed and what the next steps were. The hospital was busy, but he made us feel like we were his only concern that evening. Because of his clear way of talking, we could make decisions without panic.
Had a bad infection that wouldn't clear up. Went to Gleneagles. Dr. Reddy got straight to it—ordered the right tests, changed my antibiotics. No fluff. I was better in three days. Sometimes you just need a doctor who sees the problem and fixes it. He did.
My husband needed a minor procedure, and I was a nervous wreck. Dr. Reddy has such a calm way about him. He listened to all my worries, never made me feel silly for asking so many questions. He even drew a little diagram on a notepad to show what he would do. The care was gentle, and the outcome was good. We felt truly looked after.
After weeks of feeling run-down and seeing other doctors, we met Dr. Reddy. FINALLY, someone who connected the dots! He asked questions others hadn't. He figured it out, started treatment, and I got my energy back. What a relief! The parking lot was a nightmare that day, but honestly, it was worth it to find a doctor who actually solves the puzzle.