Patient Experience
I'd been to a couple of doctors about this constant fatigue and stomach pain, and everyone just said it was stress. Dr. Shyamala actually sat and listened, really listened, to everything. She ordered some different tests and figured out it was a tricky autoimmune thing. She explained it in a way that finally made sense, like she was putting a puzzle together. I'm on a treatment plan now and starting to feel like myself again.
Had to get a small cyst removed. Honestly, I was pretty nervous about it, but Dr. Shyamala made it so simple. The whole thing at Apollo was quick – in and out in a few hours. She talked me through each step, the local anesthetic worked fine, and I barely felt a thing. Follow-up was a breeze. Sometimes simple things done right are what you need.
The parking at Apollo was a nightmare that day, I won't lie. But once I got inside, the whole experience changed. The front desk people were really patient with me, even though I was flustered. The nurse who took my vitals was lovely and chatty, which calmed me down. And the clinic itself just felt clean and calm. It made waiting to see Dr. Gopi much easier.
What stuck with me most about Dr. Shyamala was how she is with people. My elderly mother was her patient, and mom can be... a handful. Dr. Shyamala never rushed her. She'd sit on the edge of the bed, look her in the eye, and answer every single worried question without a hint of impatience. She treated my mom like a person, not a chart. That kind of care means everything.