Patient Experience
I'd been feeling run down for months, and my local doctor couldn't figure it out. At Gleneagles, Dr. Sindhya actually listened to all the weird little symptoms I'd been dismissing. She ordered a specific test no one else had, and it turned out to be a rare thyroid issue. She explained it in a way that finally made sense, without making me feel like a medical mystery. I'm on treatment now and finally feel like myself.
Needed a minor cyst removed. Honestly, I was more nervous about the hospital process than the procedure itself. Dr. Sindhya's team had it all sorted—clear instructions, a quick check-in even though the lobby was busy, and the whole thing was over in what felt like minutes. She checked in afterwards, and the scar is barely there. It was just... straightforward, which is exactly what you want.
The place itself is calm, which helped a lot. I had to bring my elderly mother for a series of appointments, and the front desk staff remembered her name by the second visit. One day, parking was a nightmare, but a security guard helped us find a spot. It's those small things, along with Dr. Sindhya's clear explanations, that made a stressful time much easier to handle.
What stuck with me was how Dr. Sindhya talked to my teenage son. He was scared and shutting down. She didn't just talk to me; she got on his level, cracked a small joke about hospital food, and got him to describe his pain in his own words. She has a quiet way of making you feel heard, not just examined. That meant more than any medicine that day.