Patient Experience
My case was a real puzzle for a while. I'd been to a couple of other doctors with these weird, persistent symptoms, and they were stumped. Dr. Sriram Mahadevan at Apollo didn't just glance at my file; he sat with me for ages, asking questions I hadn't been asked before. He connected dots others missed and ordered a specific scan that finally gave us an answer. It wasn't simple, but having a clear direction after months of uncertainty was a massive relief.
I needed a minor cyst removal, so it was a pretty standard day procedure. Honestly, I was more nervous about the paperwork and finding the place than the surgery itself. Parking was a bit of a hunt that morning. But Dr. Mahadevan made it all feel very straightforward. He explained what he'd do in plain language, the team in the procedure room was calm and chatty, and it was over before I knew it. Follow-up was easy, and the scar is barely there now. Just a smooth experience from start to finish.
The Apollo Cancer Centre can feel a bit overwhelming when you first walk in—it's a big, busy place. What stood out, though, was how the staff helped navigate it. The front desk lady saw I looked lost and walked me to the right waiting area. The nurse who took my vitals was really kind and made a little joke to settle my nerves. Even the person who brought the tea was smiling. It made a difficult day much more bearable. Dr. Mahadevan's team clearly knows how to look after people.
What I'll remember most about Dr. Mahadevan is how he talks to you. He doesn't rush. He pulls up a chair, looks you in the eye, and you feel like you're the only person he has to see that day. When he explained my treatment plan, he drew a simple diagram on his notepad. He asked if I had questions, then waited quietly for me to think of them. In a place where everything feels clinical, he made it feel human. That kind of calm, personal attention matters more than he probably knows.