Patient Experience
Our son had been tired and pale for weeks, and our local doctor couldn't figure it out. We were really scared. Dr. Srividhya listened to everything, asked questions we hadn't even thought of, and ordered some specific tests. She called us herself to explain it was a rare type of anemia. She walked us through the treatment plan step-by-step, and never made us feel rushed, even when we asked the same thing twice. She just knew.
My daughter needed her tonsils out. Honestly, I was more nervous than she was! Dr. Srividhya explained the whole thing in simple terms, drew little diagrams, and let my girl ask all her silly questions. The day of the surgery, she was calm and cracked a joke that made my daughter smile. Everything went exactly as she said it would. It felt very straightforward, which is exactly what you want.
The Apollo Children's Hospital is a busy place—finding a parking spot took forever. But once we got inside, the difference was clear. The front desk staff saw my son was anxious and gave him a sticker, which helped a lot. The nurses were so kind, and the play area in the waiting room was a lifesaver. Dr. Srividhya's clinic felt organized, not chaotic, which made the whole visit less stressful.
What I remember most is how Dr. Srividhya talks to my child, not just to me. She gets down on his level, asks him about his school or his toys first. She has this way of making a check-up feel like a chat. My son, who used to hate doctors, now says 'Is it Dr. Vidhya's day?' He trusts her completely, and that means everything to me as a parent.