Patient Experience
At my age, hospital visits are often a source of anxiety. I was referred to Dr. Swaminathan at Gleneagles Global for a persistent issue. From the first meeting, he had a calming presence. He listened to my old-fashioned explanations without rushing me, and his explanations were clear, without being overly technical. The treatment plan was gentle yet effective. While the hospital itself is large and I did get a bit turned around once, the care from his team made the experience far less daunting than I had feared.
Had a complex abdominal issue. Other doctors were vague. Saw Dr. Swaminathan. He ordered the right scans, reviewed them himself, and gave me a straight diagnosis and surgical options. No sugar-coating, just facts. Surgery went as he said it would. Follow-up was efficient. Got the problem fixed.
I was quite nervous before my consultation. Dr. Swaminathan has a very quiet, kind way about him. He asked thoughtful questions and really heard my concerns. He didn't just look at the chart; he looked at me. The parking garage was full that day, which flustered me, but once in his room, I felt settled. He took the time to make sure I understood everything. I'm feeling much better now, and I'm so thankful for his careful approach.
Wow, what a difference! I'd been dealing with fatigue and pain for months and was starting to get really worried. Dr. Swaminathan figured it out in two visits. He's sharp! The medication he prescribed worked like a charm. I've got my energy back and can finally play with my kids again. The whole team at Gleneagles was great, too. So relieved to have found him!