Patient Experience
I'd been to a few doctors about this constant fatigue and weird stomach pain. Everyone said it was stress. Dr. Sudeepta Swain was different. He actually sat and listened, asked questions I hadn't been asked before, and didn't rush. He ordered some specific tests others hadn't thought of. Turns out it was a tricky thyroid issue combined with a mild food intolerance. He explained it all on a notepad, drawing little diagrams. I finally feel like I have answers, and a plan that's working.
I needed a minor cyst removal. Honestly, I was nervous about any kind of procedure. Dr. Swain made it so simple. In his room at Apollo, he talked me through each step before he did it, which really helped. The whole thing was over in maybe ten minutes, and he kept checking if I was okay. It healed up perfectly with no fuss. Sometimes the simple things are done really well, and that matters.
The Apollo hospital on Greams Road is a busy place, I won't lie. Parking was a bit of a hunt. But once I got inside for my appointment with Dr. Swain, his team was great. The nurse at the desk remembered me from my last visit, and his assistant was really kind when I couldn't find my old reports. The clinic area felt calm and clean, which helped settle my nerves before going in. It's the people that make a place feel less like a factory.
What I'll remember most about Dr. Swain is how he talks to you. He doesn't talk at you. I had a lot of anxiety about some test results, and he could tell. He pulled up a chair, sat right next to me, and just said, 'Let's look at this together, and I'll tell you what it all means.' No big medical jargon, just clear, honest talk. He has a quiet way of making you feel like you're the only patient he has that day.