Patient Experience
My mother was admitted with a bad stomach infection. We were all very worried. Dr. Surendran came to see her, and he took the time to explain everything to us in Tamil, which put my father at ease. He didn't rush us, even when we asked the same questions twice. He just made sure we understood the treatment plan. The hospital is busy, but he always made us feel like we were his only concern that day. Mom is home and doing much better now.
Had a stubborn skin rash for months. Saw Dr. Surendran. He looked at it, asked a few clear questions, and changed my medication. Rash cleared up in two weeks. Simple, effective. No fuss.
My little boy had a high fever that wouldn't break. I was so scared. Dr. Surendran has a very calm way about him. He listened to everything I said, examined my son gently, and spoke in a quiet, sure voice. He told me exactly what to watch for and when to call. That night, the fever came down. I felt like he really saw how frightened I was and helped carry that weight.
I thought it was just heartburn, but the pain got worse. Dr. Surendran didn't dismiss it. He ordered the right tests and found a gallbladder issue. Got it sorted before it became an emergency. Honestly, I was nervous at first—big hospital, lots of doctors—but he was straight with me. Explained the surgery in plain terms, no scary jargon. I'm just relieved it's over and I feel like myself again. Parking here is always full, but it was worth the hassle.