Patient Experience
I've been seeing Dr. Swapna for nearly eight years now, ever since my diabetes diagnosis. What keeps me coming back is how she remembers the small stuff—she'll ask about my grandson by name or recall that I was worried about my travel plans last visit. The clinic at Apollo can get busy, sure, but she never makes me feel rushed. She explains things in a way that makes sense, and when my meds needed adjusting, she walked me through every option. It's that consistency and genuine care that builds real trust over time.
As someone who manages a team and has back-to-back meetings, I need a doctor who gets to the point. Dr. Swapna does exactly that. I went in with persistent fatigue that was affecting my work. She listened, ordered the right tests efficiently, and diagnosed a vitamin deficiency. The treatment plan was straightforward and it worked. No fluff, just clear, effective care. The Apollo system is smooth for follow-ups, which is a plus.
Look, I don't like going to the doctor. Was pretty nervous about this weird stomach thing that wouldn't go away. Saw Dr. Swapna. She was direct, which I actually liked—no sugar-coating. Said it was probably stress-related but let's run a scan to be sure. The scan was clear. She gave me some practical advice to manage it. Parking at Apollo is always a nightmare, but the appointment itself was worth it. Felt heard and got a straight answer.
My experience with Dr. Swapna started on a really rough day. I'd been feeling off for weeks—dizzy spells, just not myself. I was so anxious sitting in the waiting room at Apollo, flipping through a magazine without reading it. When I finally got in, Dr. Swapna had this calm way about her. She asked me to describe everything, even the stuff I thought was silly. She didn't just jump to conclusions; she actually leaned back in her chair and thought for a moment. We did some blood work that day, and she called me herself with the results later, explaining it was an iron issue in a way that finally clicked. She checked in a week later to see how the supplements were going. It felt like she was genuinely invested in figuring it out with me.