Patient Experience
I'd been to three other doctors for this nagging abdominal pain, and everyone said it was just stress. Dr. Venkatesh was the first one who actually sat and listened to my whole history. He ordered a specific scan the others hadn't, and it turned out to be a rare type of intestinal knot. He explained it to me and my wife in plain English, no scary medical jargon. The surgery at Apollo Vanagaram was tough, they said, but he got me through it. I'm just glad someone finally looked properly.
Had to get my gallbladder out. Honestly, I was nervous at first—surgery is surgery. But Dr. Venkatesh made it feel almost routine. He walked me through the laparoscopic procedure step-by-step, told me what to expect with the recovery. The whole thing went exactly as he said it would. I was in and out of Apollo in a couple days, and the incisions are tiny. It was a relief to have something go so straightforward.
The hospital itself made a difference. I was dreading the stay, but the ward at Apollo Vanagaram was quiet and clean. The nurses were really on the ball, especially the night shift lady who kept checking on me without being asked. Even the person who brought the food was nice. It sounds small, but when you're not feeling great, those things help. Dr. Venkatesh's team clearly runs a tight ship.
What I'll remember most is how Dr. Venkatesh talked to my elderly father. Dad was confused and scared. The doctor pulled up a chair, sat right next to the bed, and spoke so gently. He didn't rush him. He even cracked a little joke that made Dad smile for the first time in days. You can't teach that kind of kindness. It meant the world to our family.