Patient Experience
My case was a real puzzle for a while. I'd seen a couple of doctors about these persistent symptoms, and we were all going in circles. Dr. Vijaykumar was the one who finally pieced it together. He spent ages with my old reports, asked questions no one else had, and ordered a very specific test. Getting that complex diagnosis was scary, sure, but it was also a relief to finally have a real answer and a clear plan from him at Apollo.
I needed a minor cyst removed, and honestly, I was more nervous about the hospital experience than the procedure itself. Dr. Vijaykumar made it so straightforward. He explained everything in simple terms, the day went exactly as he said it would, and I was in and out. It's funny how something so routine can cause anxiety, but his calm confidence made it a non-event. My recovery was just as smooth.
The parking at Apollo was completely full the day of my consultation, which put me in a fluster before I even walked in. But the front desk staff saw I was stressed and really helped me out. The whole place has a calm feeling, which helps. When I finally saw Dr. Vijaykumar, he was completely focused, not rushed at all, even though I was late. It felt like the whole team was on the same page.
What I'll remember most is how Dr. Vijaykumar talks to you. He doesn't just talk at you. Before my surgery, I had a million worries. He sat down, looked me in the eye, and actually listened. He didn't sugarcoat things, but he explained it in a way that made me feel prepared, not frightened. That kind of bedside manner is rare, and it made all the difference when I was feeling vulnerable.