Patient Experience
I'd been to three other doctors with this weird fatigue and stomach pain. Everyone said it was stress. Dr. Vikram was the first one who actually sat and mapped out my entire history. He ordered a specific test the others hadn't, and it turned out to be a tricky thyroid issue combined with a mild food intolerance. He explained it all on a notepad, drawing little diagrams. Finally felt like someone was actually solving the puzzle.
Had to get a small cyst removed. Honestly, I was nervous at first, but the whole thing was so straightforward. Dr. Vikram walked me through each step before he did it, the local anesthetic worked perfectly, and it was over in what felt like ten minutes. Follow-up was a breeze. Sometimes simple things are done badly, but this was just... efficiently good.
The Apollo Firstmed waiting area was packed and I was running late, flustered. The front desk lady saw it, calmed me down, and got me sorted quickly. The nurse who took my vitals was really kind, cracking a small joke to settle my nerves. It made a big difference. Dr. Vikram's clinic runs like a well-oiled machine because of people like them.
What stuck with me was how Dr. Vikram talks to you. He doesn't rush. When I was worried about some medication side effects, he didn't just dismiss it; he pulled out his phone, showed me some real data from a medical journal he had saved, and we discussed it properly. Felt like a conversation with a very smart, caring friend who also happens to be a doctor.