Patient Experience
I'd been to a couple of doctors about this constant fatigue and stomach pain, and everyone just said it was stress. Dr. Vivekan actually listened. He asked a ton of questions I hadn't been asked before and ordered some specific tests. Turns out it was a tricky thyroid issue combined with a mild food intolerance. He explained it all on a notepad, drawing little diagrams. I finally feel like I have answers, not just a prescription.
Had to get a small cyst removed from my back. Honestly, I was pretty nervous about the whole thing. The procedure itself at Apollo was quicker than I expected. Dr. Manoharan talked me through each step as he was doing it, which really helped. It was just a routine thing for him, I guess, but he didn't make me feel like it was unimportant. The whole visit was surprisingly straightforward.
The hospital itself was busy—parking was a bit of a hunt. But once I got inside, the front desk people were really patient with me while I fumbled for my papers. The nurse who took my vitals, Anjali I think, had a great way of calming me down with just normal chat. Even the cleaner in the hallway gave me a smile. It's those small things that make a stressful day a bit easier.
What stuck with me about Dr. Vivekan was how he remembers you're a person, not just a chart. At my follow-up, he asked about my daughter's exams before diving into my bloodwork results. He sits down to talk, doesn't hover by the door. He's got a quiet, direct way of explaining things that cuts through the medical jargon. You leave feeling heard, which is rare.