Patient Experience
I'd been to three different clinics for this weird fatigue and joint pain, and everyone just said it was stress. Dr. Keerthana was the first one who actually sat and listened to my whole history. She ordered a specific blood test the others hadn't, and it turned out to be something pretty rare. She explained it all in a way that finally made sense, without making me feel stupid for being worried. She really dug for the answer. (Patient of Dr. Keerthana)
Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Keerthana made the whole thing feel like no big deal. The procedure itself was quick, and she talked me through every step. The best part was the follow-up; she called herself the next evening just to check how I was healing. It felt like she genuinely cared, not just that the surgery was done. (Patient of Dr. Keerthana)
The parking at SRM Prime was a bit of a hassle that day, I won't lie. But once I got inside, it made a difference. The front desk lady saw I was flustered and was really kind. The whole place felt calm and clean. When I saw Dr. Keerthana, she matched that vibe—very calm and focused. It felt like the whole team was on the same page. (Patient of Dr. Keerthana)
What sticks with me about Dr. Keerthana is how she talks to you. I brought my elderly mother, who gets confused easily. The doctor didn't just talk to me; she knelt down to be at eye level with my mom, spoke slowly, and held her hand while explaining the medication. She has a real warmth about her that you don't see everywhere. It put my mom completely at ease. (Patient of Dr. Keerthana)