Patient Experience
I'd been to three other doctors for this weird fatigue and joint pain. Everyone said it was stress. Dr. Manoj Kumar actually listened, asked a bunch of questions I hadn't been asked before, and ordered some specific tests. Turns out it was something pretty rare. He explained it all without making me feel stupid, and we finally had a plan. It was a relief just to have an answer. (Patient of Dr. Manoj)
Had to get a small cyst removed. Honestly, I was nervous about the whole hospital thing. But Dr. Kumar made it simple. He walked me through exactly what would happen, the procedure itself was quick, and I was in and out of SRM Prime in a couple of hours. Parking was a bit of a hunt, but the actual experience was smooth. No drama, just got it done. (Patient of Dr. Manoj)
The place itself (SRM Prime in Ramapuram) is clean and calm, which helps when you're not feeling great. But what really stood out was the front desk lady. I was flustered and forgot my insurance papers. She was so patient, helped me sort it out on my phone, and even found me a seat while I figured it out. It's those little things that make a difference. (Patient of Dr. Manoj)
My kid was scared to see any doctor. Dr. Kumar didn't just talk to me; he got down on my daughter's level, showed her his stethoscope, let her listen to her own heartbeat. He has this really calm way of talking that just puts you at ease. She left asking when we could go back, which is saying something. (Patient of Dr. Manoj)