Patient Experience
I'd been to a couple of doctors for this nagging stomach pain and fatigue, and everyone just said it was stress. Dr. Ravindra Kumar actually sat and listened to everything, even the small stuff I thought was irrelevant. He ordered some specific tests others hadn't, and it turned out to be a tricky gallbladder issue that wasn't showing up typically. He explained it all with a diagram on his notepad—no confusing medical jargon. I felt heard for the first time, and we finally had a real answer. (Patient of Dr. P.)
Had to get a small cyst removed from my back. Honestly, I was nervous at first, but Dr. Kumar made it so straightforward. The whole thing took maybe twenty minutes in his clinic at SRM Prime. He talked me through each step, the local anesthetic did its job, and I was in and out. The parking lot was packed that day, but the procedure itself was completely smooth. Follow-up was easy, and the scar is barely there now. (Patient of Dr. P.)
The hospital itself is calm, which helps when you're not feeling great. But what really stood out was the front desk staff. My appointment got mixed up somehow, and they sorted it out without any fuss, got me in to see Dr. Kumar without a huge wait. The nurse who took my vitals was really kind, cracked a joke that actually made me smile. It’s a small thing, but when you're anxious, those small things make a big difference. (Patient of Dr. P.)
You know how some doctors make you feel like you're just a list of symptoms? Dr. Kumar isn't like that. When my mother was admitted, he'd come in, pull up a chair, and talk to her directly, not just to me. He has this quiet, patient way about him. He never rushed us, even when we asked the same question twice. It felt like we were talking to a very knowledgeable, caring family friend who just happened to also be a brilliant doctor. (Patient of Dr. P.)