Patient Experience
My son, Arjun, had been running a high fever for days, and nothing we did at home seemed to help. We were so scared. At SRM Prime, we had to wait a bit in the emergency area, which was hard with a sick, crying child. But when Dr. Jeffrey came in, he was so calm. He didn't just look at the chart; he got down on Arjun's level, talked to him softly, and really listened to everything I was saying, even the little details I thought were silly. He explained the possible causes in a way I could understand and made a clear plan. Seeing my boy smile again after the treatment started... that's because of Dr. Jeffrey's care. He treated my child like his own. (Patient of Dr. R.)
Had a severe stomach issue. Went to SRM Prime Hospital. Saw Dr. R. Jeffrey. He was direct, asked the right questions, ordered the necessary scans. Diagnosis was quick. Explained the treatment plan clearly—what the medicine was for, what to expect. No fluff. Followed up in two days to check on progress. Problem resolved. Efficient and effective care. (Patient of Dr. R.)
I was quite nervous about my persistent cough; it had been lingering for weeks and I was worried it might be something serious. The hospital was busy that day, but Dr. Jeffrey had such a gentle manner. He listened without rushing me, and his questions were thoughtful. He took the time to explain what was happening in a very quiet, reassuring way. It wasn't anything alarming, just needed a different approach. His kindness made a stressful visit much easier. I left feeling heard and properly looked after. (Patient of Dr. R.)
Wow, what a difference! I'd been putting off getting this check-up for ages, just dreading the whole process. From the moment Dr. Jeffrey walked in, his energy was great—friendly and really confident. He cracked a joke that actually made me laugh and relax. Went through everything step-by-step, answered all my 'what if' questions without making me feel rushed. Got everything sorted, and the relief is incredible! Seriously, if you need a doctor who knows his stuff and actually makes you feel good about getting care, he's your guy at SRM Prime. So glad I went! (Patient of Dr. R.)