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Patient Experience
As an 82-year-old with chronic GERD, I was terrified of another scope procedure. Dr. Palaniappan not only performed the most comfortable endoscopy I've ever had but explained each step in Tamil with such patience. His gentle approach made me feel like family rather than just another elderly patient.
Our 7-year-old daughter developed sudden severe abdominal pain during our Chennai vacation. Dr. Palaniappan at MIOT handled our emergency with incredible calmness. He diagnosed intussusception quickly and performed the reduction procedure while distracting her with stories. We're forever grateful for saving our child from surgery!
After years of mysterious digestive issues that multiple doctors couldn't solve, Dr. Palaniappan spent two hours reviewing my history and ordered targeted tests that finally revealed celiac disease. His systematic approach and willingness to listen to every symptom changed my life completely.
I flew from Dubai specifically for Dr. Palaniappan's expertise in complex pancreatic cases. He performed a Whipple procedure with such precision that my recovery was remarkably smooth. The entire MIOT team coordinated beautifully, but it was his confident yet humble demeanor that truly impressed me.
My routine colonoscopy with Dr. Palaniappan revealed early-stage colon cancer. His calm delivery of the news and immediate, clear action plan made a frightening situation manageable. He personally called me twice during the weekend to check on my mental state - something I've never experienced with any doctor.
As a software engineer who analyzes systems all day, I appreciated Dr. Palaniappan's logical approach to my IBS. Instead of just prescribing medications, he created a detailed gut-health algorithm with dietary modifications, stress management, and targeted probiotics that actually worked!
We brought our teenage son who was refusing to eat due to swallowing anxiety. Dr. Palaniappan didn't dismiss it as psychological but thoroughly investigated and found eosinophilic esophagitis. His ability to connect with a resistant teenager while maintaining medical authority was remarkable.
Following my liver transplant, Dr. Palaniappan's follow-up care has been exceptional. He remembers minute details from previous visits without looking at notes and his team always responds to emergency calls within minutes. This level of post-operative attention is rare and precious.
I arrived at MIOT with acute pancreatitis from gallstones, in excruciating pain. Dr. Palaniappan's team moved with urgent efficiency while maintaining compassion. His ERCP procedure not only removed the stones but his detailed explanation of preventing recurrence was incredibly thorough.
As a medical student observing various specialists, I specifically sought Dr. Palaniappan for my own ulcerative colitis management. His depth of knowledge about the latest research while maintaining practical clinical wisdom shows why he's considered among the best gastroenterologists in India.
My husband's Barrett's esophagus required complex ablation therapy. Dr. Palaniappan's technical skill was matched only by his compassionate communication. He created 3D models to show exactly what he would be doing during the procedure - we felt completely involved in the treatment process.
After unsuccessful treatments elsewhere for chronic constipation, Dr. Palaniappan's innovative biofeedback therapy combined with dietary modifications finally brought relief. His holistic approach considering lifestyle, stress, and nutrition made all the difference where others had failed.
I was diagnosed with H. pylori infection that had resisted multiple antibiotic regimens. Dr. Palaniappan designed a novel combination therapy based on antibiotic sensitivity testing that finally eradicated the infection. His persistence and customized approach were life-changing.