Patient Experience
Had my gallbladder out at SRM Prime. Dr. Somu was straight with me about the recovery. It hurt, no lie, but his team had a clear plan for the meds that actually worked. He checked on me every morning, even on Sunday, and adjusted things based on how I was feeling, not just a chart. Felt like he was actually listening, which helped more than I expected. (Patient of Dr. Somu)
My 8-year-old, Rohan, spiked a crazy high fever and was just listless. We were terrified. Dr. Somu at Ramapuram saw us quickly. He was so calm with Rohan, explained everything to him in a way a kid could get, not just to us. He didn't jump to scary tests right away, just watched him closely for a few hours. Turned out to be a nasty virus, but having Dr. Somu walk us through each step made a horrible night feel manageable. We left exhausted but not scared. (Patient of Dr. Somu)
Needed a general check-up and got Dr. Somu. Parking at the hospital was a hassle, but the appointment itself was good. He's direct, answers questions without fluff. Fixed up a prescription for my sinus thing that actually worked. Would go back. (Patient of Dr. Somu)
I've had this nagging stomach pain for months. Saw two other doctors who just handed me pills. Went to SRM Prime Hospital as a last try. Dr. Lakshmanan actually sat down and made me walk through my whole day—what I ate, when the pain hit, everything. He seemed genuinely curious, not rushed. Ordered a specific test the others hadn't. Found the issue (turns out it was my diet and a minor thing). He called me himself with the results. It wasn't magic, just someone finally doing the detective work. (Patient of Dr. Somu)