Patient Experience
Been seeing Dr. Karthikeyan for my chronic condition for over five years now. The parking at Apollo is always a hassle, but he's worth it. What I appreciate most is that he remembers the little things—asks about my daughter by name, recalls past conversations. He doesn't rush, even when he's clearly busy. That kind of steady, predictable care is hard to find. I trust him completely.
My father was his patient. We were all scared and confused when we got the diagnosis. Dr. Karthikeyan didn't just talk to my dad; he made sure my mom and I understood everything. He'd draw little diagrams on paper, use simple words, and actually looked at us when we asked questions. He gave us his direct number for emergencies, which we only used once, but he answered right away. He treated my dad like a person, not just a case file, and that meant the world to us.
Had to see Dr. Karthikeyan. He's good. Straight to the point, told me what was wrong and what we were going to do about it. No sugar-coating, which I like. Got the tests done, started treatment. Feeling better now.
I first met Dr. Karthikeyan in the worst way—rushed into Apollo with chest pain, terrified. He was calm in a way that immediately dialed my panic down a notch. He listened, asked a few sharp questions, then explained his thinking step-by-step. "We're going to rule out the scary stuff first," he said, which was oddly comforting. The whole process took hours, waiting for scans and bloodwork, but he checked in personally a couple of times. Turned out to be a severe muscular thing, not my heart. He called me himself with the final results the next morning, before I'd even had my coffee. That personal touch, after the crisis had passed, is what I'll always remember.
Our son was just eight when we first met Dr. Kathiresan. The waiting area was packed, and I was a mess, honestly. But when he came in, he got right down on my boy's level, talked to him about his favorite cartoons before he even looked at the chart. He explained the treatment plan to us in a way that didn't make us feel stupid for asking the same questions over and over. There were long days, and sometimes we had to wait a bit for our slot, but he never rushed us. He remembered small things about my son from visit to visit. It wasn't just about the medicine; it felt like he was caring for our whole family through this.
Had a complex abdominal issue. Other doctors were vague. Went to Apollo Cancer Centre. Dr. Kathiresan reviewed my file, ordered specific tests others missed. Explained the situation clearly: options, risks, recovery timeline. Surgery went as planned. Follow-up was direct. No sugar-coating, which I prefer. Parking at the hospital is a hassle, but the care was efficient. I'm recovering well.
I was so frightened when I received my diagnosis. My voice would hardly work in the consultations. Dr. Kathiresan... he has a very calm way about him. He listened more than he spoke, and when he did, his words were careful and kind. He never made me feel like just another case. Even when the news was difficult, he presented it with a gentleness that made it bearable. The hospital is very big and can feel impersonal, but in his room, I always felt seen. I am so grateful for his quiet strength.
What a difference! I was dragging myself around for months before my GP sent me to Dr. Kathiresan. He figured out the problem in two visits – it was such a relief to finally have a name for it! The team got me scheduled fast, and the procedure itself was smoother than I'd imagined. I was back on my feet in no time. Seriously, he knows his stuff. I've already told my brother to see him if he ever needs a specialist. Feeling like myself again!
My husband was so scared when we got the news. The waiting area was packed, and I felt lost. Dr. Gopal sat us down in his office and drew a simple diagram on a notepad to explain what was happening. He spoke to my husband, not just to me. He gave us his direct number for after-hours questions, and he actually answered when I called, panicked, on a Sunday. That meant more than any fancy treatment plan. We’re not out of the woods, but we feel like we have a guide.
Dad's surgery was scheduled for 8 AM. Dr. Gopal came out at 7:45, found us in the cafeteria, and went over everything one more time. No rush. He said, 'Any last questions? I have time.' After, he didn't just say 'it went well.' He showed us the scans, pointed to what he removed, and used plain words. The parking here is a nightmare, but I'd drive across the city for that kind of clear talk.
I was expecting a busy doctor who’d just glance at the file. Dr. Gopal was different. He has a quiet way about him. He listened to my mother describe every little ache, never cutting her off. When he suggested a course of action, he explained the why, and what would happen if we did nothing. It wasn't pushy. It felt like a conversation between people trying to solve a problem. We left feeling heard, which is a rare thing in a big hospital.
Complete 180 from our last doctor! Dr. Gopal is the real deal. My brother’s prognosis wasn’t great, but this guy had a plan and energy. He high-fived my brother after his first clear scan. He remembers personal stuff—asks about his kids by name. Yeah, sometimes you wait a bit in the clinic, but who cares? When you see him, he’s 100% there. We went from dread to actually feeling hopeful. What a relief to find someone who fights with you.
My case was a real puzzle for a while. I'd been to a couple of other doctors with these weird, persistent symptoms, and they were stumped. Dr. Sriram Mahadevan at Apollo didn't just glance at my file; he sat with me for ages, asking questions I hadn't been asked before. He connected dots others missed and ordered a specific scan that finally gave us an answer. It wasn't simple, but having a clear direction after months of uncertainty was a massive relief.
I needed a minor cyst removal, so it was a pretty standard day procedure. Honestly, I was more nervous about the paperwork and finding the place than the surgery itself. Parking was a bit of a hunt that morning. But Dr. Mahadevan made it all feel very straightforward. He explained what he'd do in plain language, the team in the procedure room was calm and chatty, and it was over before I knew it. Follow-up was easy, and the scar is barely there now. Just a smooth experience from start to finish.
The Apollo Cancer Centre can feel a bit overwhelming when you first walk in—it's a big, busy place. What stood out, though, was how the staff helped navigate it. The front desk lady saw I looked lost and walked me to the right waiting area. The nurse who took my vitals was really kind and made a little joke to settle my nerves. Even the person who brought the tea was smiling. It made a difficult day much more bearable. Dr. Mahadevan's team clearly knows how to look after people.
What I'll remember most about Dr. Mahadevan is how he talks to you. He doesn't rush. He pulls up a chair, looks you in the eye, and you feel like you're the only person he has to see that day. When he explained my treatment plan, he drew a simple diagram on his notepad. He asked if I had questions, then waited quietly for me to think of them. In a place where everything feels clinical, he made it feel human. That kind of calm, personal attention matters more than he probably knows.
My case was a real puzzle for a while. I'd seen a few doctors, and the answers weren't adding up. Dr. Srivatsa was the one who finally put all the pieces together. He spent a long time with my old scans, asked questions no one else had, and explained the whole picture to me in a way that actually made sense. It was a relief to finally have a clear path forward, even if it was a complicated one.
I needed a minor procedure, and honestly, I was pretty nervous about the whole hospital thing. But Dr. Srivatsa and his team made it so straightforward. He walked me through every step beforehand, no rushing. The day of, it was over before I knew it. The recovery was exactly as he said it would be—no surprises. It just felt very normal and well-managed.
The Apollo Cancer Centre is a big place, and I got turned around trying to find the clinic. One of the nurses saw me looking lost and walked me right to the door. That small act set the tone. Everyone, from the front desk to the person who took my vitals, was genuinely kind. The place itself is calm, which helped a lot. It didn't feel like a cold, clinical factory.
What I remember most is how Dr. Srivatsa talks to you. He doesn't just talk at you. He sat down, made eye contact, and actually listened. When I got my diagnosis, he didn't sugarcoat it, but he didn't just drop the news and leave either. He gave me a minute, then asked how I was processing it. He feels like a real person, not just a title in a white coat.