Patient Experience
My son was admitted with a high fever that wouldn't break. Dr. Swaminathan was the one who actually sat us down, drew a little diagram on a notepad to explain what was happening, and told us exactly what the plan was. He called my wife twice with updates even after his shift ended. We felt like we were in the loop the whole time, not just waiting in the dark.
First time my baby was sick enough to need a hospital, and I was a complete mess. Dr. Swaminathan just had this calm way about him. He didn't rush us, listened to all my probably silly worries, and explained things without any scary medical jargon. I walked out of Apollo feeling like I could actually handle this, which is a big deal for a new mom.
Got my kid checked by Dr. Swaminathan. He's good. Straight to the point, told us what was wrong and what to do. No fuss. Fixed the issue.
We'd been to two other places about my daughter's constant stomach aches with no real answers. At Apollo, Dr. Swaminathan spent a long time just talking to her, asking about school, her friends, what she ate for lunch. He picked up on her stress about exams that we hadn't even connected to the pains. His approach wasn't just about the symptom; he looked at the whole picture. We left with a treatment plan, but more importantly, my daughter felt heard. The parking lot was a nightmare, but honestly, it was worth it.
Our son had been sick for weeks, just listless and running a low fever. We'd seen a couple of doctors who thought it was a stubborn virus. Dr. Apurva Arora was different. She spent almost an hour with us on the first visit, asking questions I hadn't even thought of. She ordered some specific tests others hadn't, and it turned out to be a rare bacterial infection. She explained it all on a notepad, drawing little diagrams so we could understand. She caught what everyone else missed, and the treatment worked.
My daughter needed her tonsils out. I was more scared than she was, honestly. But Dr. Arora made the whole thing feel normal. She didn't rush the consultation, answered all my 'what-if' questions without making me feel silly. The day of the surgery, she came to see us before and after, and her instructions for recovery were clear—no medical jargon. It was just a straightforward, smooth experience from start to finish. My kid was eating ice cream and watching cartoons by the afternoon.
We had to come to Apollo Children's for a follow-up. I'll be honest, finding parking was a hassle that day. But once we got inside, it made a difference. The place is bright, with those fish tanks in the waiting area that totally distracted my nervous toddler. The nurses at the front desk were really kind when I was flustered, and one of the assistants even found a sticker for my son after his check-up. It's a hospital, sure, but they try to make it less scary for kids.
What I'll remember most is how Dr. Arora talks to my child, not just to me. She gets down on his level, asks him about his school or his toys. Last time, he was hiding behind my legs, and she just started talking about the cartoon on his t-shirt. He warmed up to her in minutes. You can tell she genuinely likes kids, and that puts a parent at ease more than anything. She has this calm, patient way about her that makes you feel heard.
Our son had been tired and pale for months, and we'd seen a couple of doctors who couldn't pinpoint it. Dr. Lokesh Sharma actually sat with us for a long time, going over every little symptom we mentioned. He ordered a specific blood test the others hadn't, and it turned out to be a rare type of anemia. He explained it to us in simple terms, drew diagrams on his notepad, and we finally had a path forward. That appointment changed everything.
My daughter needed her tonsils out, which felt like a big deal to us, but Dr. Sharma made it feel routine in the best way. He walked us through each step without rushing, and on the day of, he popped his head in before surgery just to crack a silly joke with her. The whole thing was over so fast, and her recovery was exactly as he said it would be. Sometimes straightforward is exactly what you need.
We were really anxious coming to Apollo for the first time—the place is huge and parking was a nightmare. But from the moment we checked in, the nurses at Dr. Sharma's clinic were so kind. One even found a toy for my fidgety toddler while we waited. The clinic itself was bright and had these fun animal murals that totally distracted my kid. It made a stressful day much easier to handle.
What I'll remember most is how Dr. Sharma talked to my son, not just to me. He got down on his level, asked him about his school, and let him hold the stethoscope. My boy was nervous at first, but by the end, he was showing Dr. Sharma how his toy car worked. You can tell he genuinely likes kids, and that makes all the difference when they're scared.
My son, Arjun, had his appendix out last month. The first few days after were rough, I won't lie. But Dr. Priya was really clear about the pain plan. She didn't just give medicine; she explained what to expect each day and when to call. It made the whole scary process feel manageable. We knew what was normal and what wasn't. He's back playing cricket now, and the scar is healing nicely.
Dr. Priya Biswakumar treated my daughter's severe ear infection. The clinic was busy, we waited a bit. Dr. Priya was direct, explained the antibiotic course clearly, and told us exactly what signs to watch for. No fluff. The infection cleared up in a few days. We followed up as instructed. Good care.
We were so worried when our little one needed a minor procedure. The hospital is big and finding the department was confusing, but once we met Dr. Priya, she put us at ease. She has a very calm way of speaking. She listened to all our nervous questions and never made us feel rushed. Her gentle manner was what we needed most. We're very grateful.
FINALLY! After months of my teenager complaining of stomach aches and seeing different doctors, we met Dr. Priya at Apollo. She actually sat down, went through everything from the start, and ordered the right tests. Turns out it was a food intolerance. She explained it all so well. The relief we feel is huge. My kid is eating properly and has energy again. Thank you!
Had to get my son checked for a persistent fever. Dr. Sai Sucheethra was direct, clear, and got us sorted quickly. Exactly what I needed—no fuss, just good care so I could get back to work.
My granddaughter was admitted with a bad stomach bug. Dr. Dorairaj was the one who explained everything to us in simple terms, not just medical jargon. She took the time to tell me, her grandpa, what was happening step-by-step and answered all my worried questions. It made a scary situation feel manageable.
Took my kid to Apollo Children's for a check-up. Dr. Sai was good. Straight to the point, told us what was wrong and what to do. The wait was a bit long, but the actual appointment was fine.
We were really worried when our 4-year-old, Arjun, wouldn't eat and was just listless for days. Our local doctor was stumped. At Apollo, Dr. Sai Sucheethra listened to the whole story, even the small details we thought were irrelevant. She asked Arjun about his favorite cartoon characters to get him to open up. It turned out to be something simple but needed the right diagnosis. She called the next day to check on him. The whole experience, from our nervous arrival to the relief we felt, was handled with such calm care.