Patient Experience
Our daughter needed her tonsils out. Honestly, I was more of a wreck than she was. The day of, Dr. Shad popped his head into the waiting room before the surgery, gave her a thumbs-up, and said, 'See you in a bit, champion.' That was it. No big speech. The procedure was straightforward, and his check-in the next morning was quick but thorough. He remembered she liked mangoes and told her she could have some in a week. It was just a routine thing, but he made it feel normal, not scary.
The hospital itself was a big part of the experience. We're from out of town and the parking garage was completely full, which stressed me out. But a security guard saw us circling and actually directed us to a staff lot, saying 'For the kids, it's okay.' Inside, the nurses at the front desk were laughing with a teenager about his bandage design. One even walked us to the right clinic when I looked lost. The place was busy, sure, but people there actually looked up from their computers.
What I'll remember most is how he talks to my child, not just to me. My daughter is shy and clams up with most adults. Dr. Shad doesn't force it. He'll talk about her school bag or her water bottle for a minute first. He examines her teddy bear's 'heartbeat' before hers. Last visit, she had a shot, and she cried—of course. He didn't just say 'all done' and leave. He waited a second, then said, 'That really stinks, huh? Want to tell the sticker chart how mean it was?' She nodded, and the tears stopped. He gets it.
My 4-year-old had a high fever that wouldn't break and I was panicking. First time at Apollo Children's and I was a mess. Dr. Radhakrishnan just had this calm way about him—he explained everything in simple terms, didn't rush me, and actually listened to all my worried questions. My kid is fine now, but I really remember how he made *me* feel less scared.
Had to get my son's school medical certificate sorted quickly between meetings. Booked a slot with Dr. Radhakrishnan Satheesan online. In and out in 25 minutes. He was direct, clear with the check-up, and the paperwork was ready before we left. Exactly what I needed.
Took my nephew in for a bad cough. Dr. Radhakrishnan? Good guy. No fancy talk, just straight to the point. Asked the right questions, checked him over properly, gave us a prescription that actually worked. Parking at Apollo was a nightmare though.
Our little one, Arjun, had been off his food and really lethargic for nearly a week. We'd tried home remedies, but nothing. The waiting area at Apollo was packed, which added to our stress. When we finally saw Dr. Radhakrishnan, he spent a long time just observing Arjun play with a toy stethoscope. He asked us about tiny details we hadn't even thought to mention—like a slight change in his sleep pattern. He figured it was a specific viral thing going around, advised against strong meds, and gave us a simple hydration and diet plan. It took a couple of days, but Arjun perked up exactly like the doctor said he would. It felt like he solved a puzzle just by paying close attention.
My son has been seeing Dr. Balamourougane for his asthma since he was 5. He's 12 now. What I appreciate most is that the doctor remembers him, remembers what worked last time, and doesn't just jump to the strongest meds. The clinic can get busy, sure, but he always makes time to listen to my concerns. After so many years, I trust his judgment completely—he’s been a steady hand through all the sniffles and scares.
Had my appendix out at Apollo. Dr. Balamourougane handled the whole thing. The first day after surgery was rough, I won't lie, but he and his team were really on top of the pain meds. He checked on me twice a day, even on the weekend, and explained exactly what each ache meant and how long it would last. It made the recovery less scary. I'm back home now and feeling better each day, following his clear instructions.
Took my daughter in for a bad fever. Dr. Balamourougane was great. Straight to the point, told us exactly what it was (just a virus) and what to watch for. No unnecessary tests. The wait was a bit long, but once we got in, he was efficient and kind. Got the help we needed.
We rushed our 4-year-old to Apollo Children's in the middle of the night—he had a terrifying croup cough and couldn't breathe right. The ER was chaotic, but when Dr. Balamourougane came in, he just had this calm about him. He knelt down to my son's level, talked in a soft voice about superheroes while listening to his chest. Explained the steroid treatment in a way that didn't panic us further. He followed up the next morning himself. That night could have been a traumatic memory, but the doctor's manner turned it into a story about how brave my boy was.
Had my appendix out last month. The surgery itself was fine, but the first couple days after were rough. Dr. Sridhar was really clear about what to expect pain-wise and adjusted my meds a few times until it was manageable. He didn't just send me home and forget—checked in with my parents a couple times to see how I was doing. Felt like he actually cared about the recovery part, not just the operation.
As an older gentleman, I must say my visit to Dr. Sridhar was most reassuring. The hospital is large and can feel overwhelming, but he has a very calm manner. He took time to explain my persistent cough in simple terms and never made me feel rushed. I left feeling understood and with a clear plan, which is a great comfort at my age.
My kid had a high fever that wouldn't break. Took him to Apollo Children's. Dr. Sridhar saw us, figured it out fast, got him on the right meds. Kid's fine now. Straight to the point, knew his stuff. What else do you need?
We were really worried about our 8-year-old, Rohan. He'd been complaining of stomach aches for weeks, missing school. Our local doctor just said it was anxiety. At Apollo, Dr. Sridhar actually sat on the edge of the bed and talked to Rohan about his favorite cartoons for a minute before even examining him. That put him at ease. He ordered one specific scan the other doctor hadn't, found a minor issue, and sorted it. The whole thing, from the way he talked to Rohan to calling us himself with the scan results, just felt different. He saw our son, not just a symptom.
Had a persistent stomach issue for weeks. Dr. Umamaheswari was straight to the point, ordered the right tests, and had a clear treatment plan in one visit. Got me back to work quickly. Appreciated the no-nonsense approach.
Our 4-year-old had a high fever that wouldn't break, and we were terrified. Dr. Umamaheswari at Apollo Children's was so calm with him. She explained everything to us in simple terms, never rushed us even though the clinic was busy. She checked on him the next day herself. Seeing her gentle manner with our scared little boy made all the difference.
Parking at Apollo is always a hassle, but Dr. Umamaheswari is worth it. She's good. Listens, fixes the problem, doesn't waste your time. What more do you want?
I was in Chennai for work and my son, who was traveling with me, developed a bad rash. We went to Apollo Children's and got Dr. Umamaheswari. I was nervous, being in a new city. She spent a good 20 minutes just looking at the rash under different lights, asking about what he ate, where we'd been. She remembered a similar case from a few months prior. Her diagnosis was specific, the cream she prescribed worked in two days. It felt like she was genuinely piecing a puzzle together, not just writing a script.
My son had a fever that just wouldn't break. We were scared. Dr. Desai saw us, and she just had this calm way about her. She explained everything to me, not just the medicine but what was happening in his little body. She made sure I understood before we left. It meant a lot, not feeling rushed when you're worried.