Patient Experience

Patient experience at Apollo Children's Hospital Chennai – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Neurosurgery, Medical Oncology, General Surgery, Gynecologic Oncology, Dental Surgery, making Apollo Children's Hospital Chennai a preferred hospital in Chennai for planned and emergency treatment.
My 8-year-old son was admitted with...
Dec 24, 2025
Doctor: Dr. Roshini Gopinathan Hospital: Apollo Children's Hospital Chennai

My 8-year-old son was admitted with a high fever that wouldn't break. Dr. Roshini was the one who actually sat us down and explained everything in simple terms—what the tests meant, why she chose a certain antibiotic, what to watch for at home. She even drew a little diagram on a napkin for my husband, who was really worried. Other doctors just gave updates; she made us feel like we were part of the team. Parking at Apollo is always a nightmare, but for once, I didn't mind the hassle because the care was so clear and personal.

I was so scared going to...
Nov 02, 2025
Doctor: Dr. Roshini Gopinathan Hospital: Apollo Children's Hospital Chennai

I was so scared going to the hospital for the first time by myself (I'm 16). My stomach had been hurting for days. Dr. Gopinathan just had this calm way about her. She didn't rush me at all, even though the clinic was busy. She asked questions and actually listened to the answers, and when she did the check-up, she told me exactly what she was doing and why. By the time she said it was probably a bad reaction to some new food and nothing serious, I felt my shoulders finally relax. She just makes you feel like it's going to be okay.

Saw Dr. Roshini for my daughter's...
Oct 23, 2025
Doctor: Dr. Roshini Gopinathan Hospital: Apollo Children's Hospital Chennai

Saw Dr. Roshini for my daughter's persistent cough. Straight to the point, clear diagnosis (turned out to be mild asthma we didn't know about), gave us a simple treatment plan. No fluff, no unnecessary tests. Follow-up was smooth. Good doctor.

We'd been to two other places...
Sep 17, 2025
Doctor: Dr. Roshini Gopinathan Hospital: Apollo Children's Hospital Chennai

We'd been to two other places before someone suggested Apollo Children's. My little girl, Priya, was just listless and wouldn't eat. The waiting area was packed, and I was preparing for another rushed, confusing visit. Then Dr. Roshini called us in. She got down on her knees to talk to Priya at her level, asking about her school friends instead of just the symptoms. That got the first smile in days. She examined her thoroughly, then walked us through her thinking—ruling out the scary stuff first, which was a huge relief. She coordinated with the lab herself to speed up the tests (it was a vitamin deficiency, thankfully). It wasn't just a prescription; it was a whole plan, and she checked in by phone the next day. We left feeling heard, and more importantly, Priya left feeling better.

My grandson was quite unwell, and...
Aug 24, 2025
Doctor: Dr. Shrinivas S Hospital: Apollo Children's Hospital Chennai

My grandson was quite unwell, and I was naturally concerned. Dr. Shrinivas was very kind and explained everything to me in simple terms. He didn't rush me at all, and his calm manner made the whole visit much less stressful. I felt properly looked after.

Our 8-year-old son was admitted with...
Nov 10, 2025
Doctor: Dr. Shrinivas S Hospital: Apollo Children's Hospital Chennai

Our 8-year-old son was admitted with a high fever, and we were scared. Dr. Shrinivas was the one who really talked *to us*, not just at us. He called us twice a day with updates, even when things were busy, and answered every single question we had without making us feel silly. That communication meant the world when you're sitting in a hospital room worrying.

Had to take my kid to...
Jan 03, 2026
Doctor: Dr. Shrinivas S Hospital: Apollo Children's Hospital Chennai

Had to take my kid to Apollo Children's. Saw Dr. Shrinivas S. He was straight to the point, figured out the issue fast. Got the right meds, kid's better now. Good doctor.

We'd been to two other places...
Oct 13, 2025
Doctor: Dr. Shrinivas S Hospital: Apollo Children's Hospital Chennai

We'd been to two other places before ending up at Apollo. My daughter Lily had this persistent stomach ache for weeks, and no one could tell us why. Dr. Shrinivas actually sat down on the little stool next to her bed and just chatted with her for five minutes about school and her dog before even looking at her chart. He asked her questions directly, not just us. He ordered one specific test the others hadn't, found the problem—something simple but missed—and laid out a clear plan. The waiting room was packed that day, but he never made us feel like a number. Lily isn't scared of doctors anymore.

Our son had been tired and...
Oct 09, 2025
Doctor: Dr. Srikanth R Hospital: Apollo Children's Hospital Chennai

Our son had been tired and pale for weeks, and our local doctor couldn't figure it out. We came to Apollo feeling pretty scared. Dr. Srikanth didn't just run the usual tests; he actually sat and listened to all the little things we'd noticed, even stuff we thought was silly. He ordered a specific blood test nobody else had mentioned. Turns out, it was a rare type of anemia. He explained it to us in simple terms, drew diagrams on his notepad. We finally had an answer and a clear plan. That kind of attention made all the difference.

My daughter needed to get her...
Jan 20, 2026
Doctor: Dr. Srikanth R Hospital: Apollo Children's Hospital Chennai

My daughter needed to get her tonsils out. Honestly, I was more nervous than she was. The whole thing felt very straightforward with Dr. Srikanth. He walked us through each step the week before, so there were no surprises. On the day, he was calm, the surgery itself went fine, and his instructions for recovery were clear—lots of ice cream, which my kid loved. It was a relief to have something medical feel so routine and smooth.

The parking at Apollo was a...
Dec 21, 2025
Doctor: Dr. Srikanth R Hospital: Apollo Children's Hospital Chennai

The parking at Apollo was a nightmare that day, I won't lie. But once we got inside for my son's check-up, the place felt calm. The nurses at the front knew Dr. Srikanth's schedule and helped us get settled quickly. One of them even found a cartoon channel to distract my boy. The whole wing was clean and quiet, which really helps when you're trying to keep a restless kid from touching everything.

What I remember most is how...
Dec 15, 2025
Doctor: Dr. Srikanth R Hospital: Apollo Children's Hospital Chennai

What I remember most is how Dr. Srikanth talked to my son, not just to me. He got down on his level, asked him about his school and his favorite cartoon character before even looking at his chart. My boy was hiding behind my legs at first, but by the end, he was showing the doctor his toy car. That personal touch, seeing my child relax, meant more than any medical jargon ever could.

Our son had been tired and...
Dec 12, 2025
Doctor: Dr. Srividhya Sugavanam Hospital: Apollo Children's Hospital Chennai

Our son had been tired and pale for weeks, and our local doctor couldn't figure it out. We were really scared. Dr. Srividhya listened to everything, asked questions we hadn't even thought of, and ordered some specific tests. She called us herself to explain it was a rare type of anemia. She walked us through the treatment plan step-by-step, and never made us feel rushed, even when we asked the same thing twice. She just knew.

My daughter needed her tonsils out....
Sep 10, 2025
Doctor: Dr. Srividhya Sugavanam Hospital: Apollo Children's Hospital Chennai

My daughter needed her tonsils out. Honestly, I was more nervous than she was! Dr. Srividhya explained the whole thing in simple terms, drew little diagrams, and let my girl ask all her silly questions. The day of the surgery, she was calm and cracked a joke that made my daughter smile. Everything went exactly as she said it would. It felt very straightforward, which is exactly what you want.

The Apollo Children's Hospital is a...
Nov 14, 2025
Doctor: Dr. Srividhya Sugavanam Hospital: Apollo Children's Hospital Chennai

The Apollo Children's Hospital is a busy place—finding a parking spot took forever. But once we got inside, the difference was clear. The front desk staff saw my son was anxious and gave him a sticker, which helped a lot. The nurses were so kind, and the play area in the waiting room was a lifesaver. Dr. Srividhya's clinic felt organized, not chaotic, which made the whole visit less stressful.

What I remember most is how...
Sep 09, 2025
Doctor: Dr. Srividhya Sugavanam Hospital: Apollo Children's Hospital Chennai

What I remember most is how Dr. Srividhya talks to my child, not just to me. She gets down on his level, asks him about his school or his toys first. She has this way of making a check-up feel like a chat. My son, who used to hate doctors, now says 'Is it Dr. Vidhya's day?' He trusts her completely, and that means everything to me as a parent.

My son has been seeing Dr....
Dec 13, 2025
Doctor: Dr. Ayesha Shahnaz Hospital: Apollo Children's Hospital Chennai

My son has been seeing Dr. Ayesha for his asthma since he was five. We’re at Apollo Children’s so often the staff knows us. What I value most is that she remembers him. She knows his history without always checking the file, asks about school, and adjusts his plan based on how he’s really doing, not just a quick check. It’s that consistency over the years that lets me sleep at night.

Our daughter had a persistent fever....
Aug 25, 2025
Doctor: Dr. Ayesha Shahnaz Hospital: Apollo Children's Hospital Chennai

Our daughter had a persistent fever. Dr. Shahnaz saw her at Apollo. She was direct: explained it was likely a viral thing, told us the specific signs to watch for that would mean coming back, and sent us home without unnecessary tests. No fluff, just clear facts. It was exactly what we needed.

I was so worried when my...
Dec 09, 2025
Doctor: Dr. Ayesha Shahnaz Hospital: Apollo Children's Hospital Chennai

I was so worried when my little one wouldn’t stop crying and seemed in pain. Dr. Ayesha has such a calm way about her. She spoke softly, examined him so gently, and explained everything to me in a quiet voice that actually helped me relax. She made a scary visit feel manageable.

After weeks of our baby being...
Jan 10, 2026
Doctor: Dr. Ayesha Shahnaz Hospital: Apollo Children's Hospital Chennai

After weeks of our baby being fussy and not feeding well, we got an appointment with Dr. Shahnaz. She figured it out as a minor reflux issue. The relief was instant! She gave us a simple plan, and it worked within days. You can tell she loves what she does—she was almost as happy as we were when we reported back that he was finally comfortable.

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VO-284, Eldeco Centre 110017