Patient Experience
Appendicitis. Came in through emergency. Dr. Samuel was direct, explained the situation and the surgery steps clearly. No sugar-coating, which I appreciated. Procedure went as stated. Post-op instructions were simple and precise. Recovery is on track.
I was quite nervous before my hernia operation. Dr. Samuel has a very calm way about her. She listened to all my worries and answered each one gently. The hospital stay was smooth, and she made sure I was comfortable. I'm grateful for her kindness during a stressful time.
Finally got my knee sorted! After years of putting it off, saw Dr. Samuel. The surgery itself went well, but the real win was waking up without that constant ache. The relief is huge. I'm already doing the physio exercises—a bit stiff, but it's a good stiffness. The whole team at Apollo was great.
My father was admitted with severe stomach pain. We were all scared. Dr. Chandra Kumar came to see him late in the evening, even after his rounds. He sat with us in the waiting area and drew a simple diagram on a notepad to explain what was happening with Dad's gallbladder. He didn't rush. He asked if we understood. That moment, seeing the problem clearly, took so much fear away. The surgery went well. We felt included, not just bystanders.
Took my wife in for what we thought was a bad flu. Dr. Kumar listened to her describe the symptoms, then asked me a couple of questions about how she'd been at home. He picked up on a detail we'd both missed. Turned out to be a kidney infection starting. His direct way of talking—no sugar-coating, but also no alarm—kept us calm. He told us the plan, the medicine, what to watch for. Fixed her up in a few days. Efficient and clear.
Our son, he's eight, had a high fever that wouldn't break. In the clinic, Dr. Kumar has a very quiet voice. He spoke to our boy first, asking about his favorite cartoon, before even touching him. He examined him so gently. Then he turned to us and explained everything in such a soft, considered way. He said, 'We will help him feel better,' and you just believed him. It wasn't dramatic, just very kind and certain. The care felt thoughtful.
After my mom's fall, we were in a real panic. The ER was busy, but when Dr. Chandra Kumar came in, he had this calm energy. He checked her over, then looked at me and my sister and said, 'Okay, here's the situation. It's a clean break, we can manage this.' He was almost cheerful about it, but in a way that cut right through our stress. He laid out the steps for her recovery so clearly. We walked out feeling relieved, like we had a map. He turned a scary day into something manageable.
At my age, one is often apprehensive about new doctors. I was referred to Dr. Jayaraman for a persistent stomach issue. From the moment I entered his room at Apollo Firstmed, he put me at ease. He listened to my old complaints without rushing, explained things in a way I could understand, and his treatment was very gentle. The hospital itself is large, and I did get a bit turned around finding the pharmacy, but the care from the doctor made up for it. I feel much more comfortable now.
Had a severe skin infection. Went to Apollo Firstmed. Dr. Jayaraman saw me, diagnosed it correctly, prescribed medication. It cleared up in a week. No fuss, effective.
I was quite nervous about my check-up, as I don't like hospitals much. Dr. Jayaraman has a very calm way about him. He asked all the right questions and took the time to listen to my answers. He didn't make me feel silly for being worried. The treatment plan he suggested was straightforward and it worked. I'm very thankful for his kind attention.
Wow, what a difference! I'd been feeling run-down for months, and my usual fixes weren't working. Saw Dr. Jayaraman on a friend's recommendation. He figured out it was a vitamin deficiency I never would have guessed. Started the supplements he suggested and I've got my energy back! The clinic was busy so I waited a bit, but it was totally worth it. Dr. Jayaraman knows his stuff!
Had a persistent cough for weeks. Dr. Ashwin Mani at Apollo Firstmed saw me quickly, diagnosed a simple infection, and prescribed meds that worked. No fuss, got me back to work. Exactly what I needed.
I've been seeing Dr. Mani for over five years now for my blood pressure. He remembers my history, asks about my family, and never rushes the appointment. The clinic can get busy, but he always makes time to explain things. I trust his judgment completely because he's consistent and listens.
Look, I was feeling run down and needed a check-up. Went to Dr. Mani. He's straightforward, told me what was up (turns out I just needed more sleep and better diet), and didn't push unnecessary tests. Parking at the hospital was a pain, but the doc was good.
I was really nervous about some stomach issues I'd been having. Dr. Ashwin Mani just had a calm way about him that put me at ease. He asked a lot of questions, even about my stress levels at work, which I hadn't considered. We did a couple of tests to rule things out, and his plan was simple: diet changes first, meds only if needed. A month later, I'm feeling much better. It wasn't dramatic, just good, careful doctoring.
I'd been to three other doctors for this weird fatigue and joint pain. Everyone said it was stress. Dr. Nirmala was the first one who actually sat and went through my old blood reports line by line. She spotted a pattern others missed and ordered one more specific test. Turns out it was a thyroid issue that wasn't showing up in the standard checks. She didn't make me feel silly for pushing for answers.
Had to get a small cyst removed. Honestly, I was more nervous about the hospital experience than the procedure itself. But at Apollo Firstmed, it was straightforward. The nurse who prepped me was really calming, and Dr. Jayashankar explained each step as she went. In and out in a few hours, and the follow-up call the next day was a nice touch.
The place was busy, I had to wait a bit past my appointment time. But once I was in, Dr. Nirmala didn't rush. She actually listened to my whole rambling story about my digestion problems. She has this way of talking that's direct but kind of gentle. Left feeling heard, not just processed.
My dad was admitted with a bad fever. The ward was clean and quiet, which helped him rest. What stood out was how Dr. Jayashankar coordinated with the nurses. You could tell they all communicated well. Even the person who brought the meals was pleasant. It felt like a team effort, not just one person in charge.
For months, I just felt off—tired, some aches, nothing I could really point to. My old doctor kept saying it was stress. Dr. Venkataswami listened differently. He asked questions about things that seemed unrelated, like a weird rash I'd had. He connected dots I didn't even see, ordered a specific blood test, and found it was a tricky autoimmune thing. He explained it all with a diagram on his notepad. Finally having a name for it, and a plan, was a huge relief.