Patient Experience
I've been seeing Dr. Saravanan for my diabetes and blood pressure for over eight years now, ever since he was at a smaller clinic. I followed him to Apollo. That's the thing—you find a doctor who gets your whole history, who remembers that your knee acts up in the cold, and you stick with them. The appointments are straightforward, he explains adjustments to my meds clearly, and I never feel rushed. It's just solid, reliable care. The hospital's big and can feel impersonal, but walking into his room feels familiar.
As a project manager with back-to-back calls, I needed a doctor who respects time and cuts to the chase. Dr. Saravanan is exactly that. I came in with a persistent sinus issue that was affecting my sleep and work. He diagnosed it quickly, prescribed a treatment plan that actually worked, and didn't push for unnecessary follow-ups. The whole visit, from check-in to pharmacy, was efficient. Apollo parking is always a hassle, but for a clear result in one visit, it was worth it.
Look, I don't go to the doctor often. Had a weird stomach pain that wouldn't quit, so my wife made the appointment. Dr. Saravanan was good. No fancy talk, just asked straight questions, poked around, figured it was a gastritis flare-up. Got some meds, felt better in a couple days. He’s direct, which I like. Would see him again if I had to.
My experience was a bit of a journey. I'd been feeling run-down for months—just low energy, not myself. I was nervous it was something serious. At Apollo, Dr. Saravanan didn't just brush it off. He sat and listened to everything, ordered the right blood tests, and called me himself with the results to explain it was a significant vitamin B12 deficiency. He walked me through the injection therapy, and what really stuck with me was how he checked in a few weeks later to see if my energy levels had improved. They had. He treated the problem, but also the worry that came with it.
I'd been to three different doctors over six months for this constant fatigue and stomach pain. Everyone said it was stress. Dr. Preethi was the first one who actually sat and listened, really listened, to everything. She ordered a specific test the others hadn't, and it turned out to be something quite rare. She explained it all to me in a way that finally made sense. I'm on the right treatment now, and I feel like myself again.
Had to get a small cyst removed. Honestly, I was more nervous about the hospital experience than the procedure itself. But Dr. Preethi's team at Apollo had it down to a science. The whole thing, from check-in to discharge, was just... smooth. The procedure itself was quick, and her instructions for aftercare were clear. It healed up perfectly. Sometimes simple things done right are what you remember.
The parking at Apollo Greams Road was a nightmare that day, I won't lie. I was flustered by the time I got to the clinic. But the front desk lady saw it on my face and was so calm and kind. The whole place felt clean and quiet, which helped me settle down. When Dr. Preethi came in, she picked up on that vibe and was just as calming. It felt like the whole environment was designed to put you at ease, not just the doctor's visit.
What stuck with me about Dr. Preethi Mrinalini was how she talked to my elderly mother. Mom gets confused easily and is scared of doctors. Dr. Preethi didn't just talk to me; she knelt down to be at eye level with Mom, spoke slowly, and even cracked a little joke that made her smile. She has a way of making you feel like you're the only person in the room. That kind of care is rare.
I've been seeing Dr. Nithyashree for my diabetes and high blood pressure for about five years now. She remembers the little things from my last visit, and she never rushes me out the door. The clinic at Apollo can get busy, sure, but she makes you feel like you're her only appointment that day. I trust her completely because she's consistent—she explains the 'why' behind every change in medication, which helps me stick to the plan.
My 8-year-old had a high fever that just wouldn't break, and we were really scared. Dr. Nithyashree was so calm with him. She got down to his level, asked him about his favorite cartoon character before even touching him, and explained everything to me in simple terms. She didn't just throw antibiotics at us; she took the time to figure out it was a viral thing. We left feeling relieved, not just because he got better, but because we felt heard.
Saw Dr. Nandagopal for a bad sinus infection. Got in, got checked, got a prescription that actually worked. No fuss. She's direct and knows her stuff. What more do you need?
I went in for what I thought was just a weird, lingering cough. The waiting area was packed, so I was expecting a quick in-and-out. But Dr. Nithyashree listened to me hack for a minute, then started asking these really specific questions about my energy levels and my ankles. She had a hunch and ordered a couple of extra tests. Turns out, it was a mild heart issue starting, not a lung thing at all. Catching it that early probably saved me a lot of trouble down the line. She connected dots I didn't even know were there.
My 8-year-old son had a fever that just wouldn't break, and I was really scared. Dr. Ranjanee at Apollo Greams Road was so calm with him, explained everything to me in simple terms, and didn't just throw antibiotics at us. She took the time to listen to all my worries, which were probably a bit over-the-top, but she never made me feel silly. We had to wait a bit in the clinic, but once we were in her room, she gave us her full attention. My son actually said he liked her, which says a lot.
Had a laparoscopic procedure last month. The surgery itself is one thing, but the recovery is another. Dr. Muthu checked on me every single morning at Apollo, even on the weekend. She was very clear about what pain to expect and what was a red flag. Her instructions for managing the discomfort at home were practical, not just 'take your pills.' I felt prepared, not just cut open and sent on my way. Still sore, but recovering well because of that follow-up.
Saw Dr. Ranjanee Muthu for a persistent stomach issue. She was direct, asked the right questions, and ordered the necessary tests without any fuss. Got a clear diagnosis and a treatment plan that worked. Parking at the hospital was a nightmare, but the consultation itself was efficient and helpful.
I'd been feeling run-down for months, just blaming it on work stress. My visit to Dr. Muthu started with me listing off vague symptoms. Instead of brushing it off, she connected dots I didn't see—my fatigue, some minor skin changes, a bit of weight loss. She said, 'Let's not guess, let's check,' and ordered a specific blood panel. Turns out, it was a thyroid issue. That appointment felt like a detective story where she was piecing my clues together. She called me herself with the results and walked me through the medication. I'm on the mend now, but I remember that moment of her leaning forward and really *listening* before she even picked up a pen.
I'd been to three other doctors for this nagging abdominal pain. Everyone said it was stress. Dr. Venkatesh Rajkumar was the first one who actually sat and mapped out my entire history with me. He ordered a specific scan the others hadn't, and it turned out to be a rare, slow-growing kind of cyst. Not life-threatening, but it explained everything. He drew me a simple picture to show what was happening. Finally having an answer, after all that time, was a massive relief.
My annual check-up at Apollo turned into needing a minor skin biopsy. I was nervous at first, but Dr. Rajkumar made it so straightforward. He explained each step as he went—'small pinch now,' 'just a little pressure'—and it was over in what felt like a minute. The whole thing was so smooth I almost felt silly for worrying. Got the results back clear a week later, all handled without any fuss.
Honestly, the parking at Apollo Greams Road was a nightmare that day, which put me in a bad mood. But from the front desk to the nurses in Dr. Rajkumar's clinic, everyone was so calm and helpful. One nurse saw I was flustered and offered me a glass of water while I waited. The place just runs efficiently, and that kind of support makes a real difference when you're not feeling your best.
What I remember most is how he talked to my elderly mother. She gets confused easily. Dr. Rajkumar didn't just talk to me; he knelt down so he was at her eye level, spoke slowly, and checked if she understood. He didn't rush her questions, even the repetitive ones. You can't fake that kind of patience. It meant the world to her, and because she was calm, I could be too.