Patient Experience
I needed a minor procedure and honestly, I was pretty nervous at first. Dr. Nangia made the whole thing feel routine, which actually calmed me down. It was over quickly, and the recovery was exactly as she said it would be. No drama, just good, straightforward care.
The Apollo Proton Centre is a big place, and I got a bit lost finding the department. One of the nurses saw me looking confused and walked me right to Dr. Nangia's office. The whole place has a calm feeling, which helps when you're waiting. Even the person at the front desk remembered my name when I came back for a follow-up.
What really stuck with me was how Dr. Nangia talks to you. She doesn't just look at the chart; she looks at you. She sat down, asked about my family, and actually listened to my worries before diving into the medical stuff. It made a scary diagnosis feel manageable.
Our 8-year-old, Rohan, was diagnosed with a tumor behind his eye. We were terrified. The first time we met Dr. Chacko at Apollo Proton, he got down on his haunches to talk to Rohan about his favorite cartoon before he even looked at the scans. He explained everything to us in our language, Tamil, drawing pictures so we could understand. The waiting room was always crowded, and sometimes we had to wait a bit, but he never rushed us. When Rohan was scared before a procedure, Dr. Chacko just sat with him for ten minutes, telling a silly story. It wasn't just about the medicine; it was about seeing our child as a person. We're halfway through treatment now, and Rohan asks if 'the story doctor' will be there. That means more than any medical term.
Had a complex abdominal issue. Multiple opinions, no clear answers. Went to Dr. Ari Chacko at Apollo Proton. He reviewed my entire history, ordered specific tests others missed. Diagnosis was swift. Proposed a surgical plan that was less invasive than what I was told elsewhere. Explained the risks clearly, no sugarcoating. Surgery went as he said. Recovery was straightforward. Follow-up was efficient. He's a sharp, competent doctor. Parking at the centre is a nightmare, but his clinical skill is worth the hassle.
I was quite nervous coming to a big cancer centre. Everything feels so large and serious. But Dr. Chacko has such a calm way about him. He speaks softly, listens completely. When I got my diagnosis, he made sure my daughter was on the phone so she could hear it too and ask questions. He remembers small things, like asking about my garden. The treatment path he suggested made sense to me; it felt measured and careful. There’s a gentleness in his approach that made a difficult time feel more manageable. I am very grateful for his kindness.
After two years of unexplained pain and fatigue, I was at my wit's end! I got a referral to Dr. Chacko. Honestly, the first appointment, he looked over my file and said, 'I think we've been looking at this the wrong way.' BOOM. He ordered one specific test that nobody else had, and it gave us the answer! It was like finally finding the map after being lost. The treatment plan started right away. I've got my energy back! My family says I'm like my old self again. Dr. Chacko and his team? Absolutely brilliant. So glad I found them!
My scans were a mess, and three other doctors just shrugged. Dr. Jalali sat with me for nearly an hour, pointing at the images on his screen, explaining how one odd shadow connected to another. He laid out a plan that made sense of the chaos. It was scary, but for the first time, I felt like someone truly understood the puzzle.
I needed a biopsy and was dreading it. The procedure itself with Dr. Jalali was over so fast I almost missed it. He talked me through each step as he did it—'little pinch now,' 'just pressure here'—and he was right. The whole thing was straightforward, no drama. I was in and out feeling relieved.
Look, the parking at Apollo Proton is always a hassle. But once you're inside, it's different. The nurses at Dr. Jalali's clinic remembered my name from last time, and the receptionist helped sort out my insurance query without making me feel like a nuisance. The place runs smoothly, which really cuts down the stress.
I was a nervous wreck before my first appointment, asking the same question three times. Dr. Jalali never rushed me. He has this calm way of listening, and he answers without using a ton of scary medical jargon. You get the feeling he's not just treating a chart, he's actually seeing you.
I was so scared walking into Apollo Proton. First time dealing with anything like this. Dr. Chilukuri just had this calm way about him. He explained everything in simple terms, didn't rush me, and actually listened to all my jumbled-up questions. I left feeling like I could actually handle this.
Post-op recovery is rough, no way around it. What helped was Dr. Chilukuri's team. They had a clear plan for managing the pain that actually worked, and he checked in himself every day, even on a weekend. It wasn't just about the surgery, it was about getting through the week after. Felt supported the whole time.
Saw Dr. Chilukuri at Apollo Proton. Straight shooter. Told me what was wrong, what my options were, no sugarcoating. I appreciate that. Got me scheduled quickly. Parking at the centre is a nightmare, though.
My whole experience started with a lot of anxiety. The waiting area was busy, and I must have checked my phone a hundred times. When I finally saw Dr. Chilukuri, the first thing he did was ask how *I* was feeling, not just about the reports. He drew a simple diagram on his notepad to show what was going on, which made more sense than any scan I'd seen. Throughout my treatment, he remembered small personal details from our first chat, which made me feel like a person, not a case. There were delays sometimes—it's a big hospital—but he always made sure I was informed.
Had a persistent stomach issue my local doc couldn't pin down. Saw Dr. Senthilkumar at Apollo Proton. He cut through the noise, ordered the right scan, and had a clear treatment plan in one visit. Back to work in a week. No nonsense, just results.
Our 8-year-old, Arjun, was so scared of hospitals. Dr. Senthilkumar was the first doctor who actually got down to his level, talked about cricket, and made him laugh before even examining him. He explained everything to us in simple terms, never rushed us even when we asked the same question twice. The nurses told us he's like that with all the kids. We left feeling like we finally had someone in our corner.
Look, I was nervous. Cancer centre, big name hospital. But Dr. Senthilkumar? Straight shooter. Told me what he thought, what the options were, the real pros and cons. Didn't sugarcoat it, which I respect. The wait to see him was long, I won't lie, but once you're in, he gives you his full attention. Got me sorted.
It started with just feeling tired all the time. I ignored it for months. By the time I went to Apollo, I was really worried. The first day, I just sat in the waiting area, too anxious to go in. When I finally saw Dr. Senthilkumar, he had this calm way about him. He listened to my whole rambling story, asked about my job, my stress levels. He said, 'Let's not assume the worst, let's just check properly.' The whole process, from tests to diagnosis (which turned out to be a manageable condition, thank god), felt like he was walking the path with me. He even called me himself with the final results because he knew I was anxious. It was more than just treatment; it felt like care.
My case was a real puzzle for a while. Other doctors were stumped by my symptoms, but Dr. Sapna Nangia didn't give up. She ordered a specific scan at Apollo Proton that others hadn't thought of, and it finally gave us the answer. She laid out the plan so clearly, even when it was complicated. I felt like I was in the right hands.