Patient Experience

Patient experience at İstinye University Liv Hospital Bahcesehir – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Neurosurgery, Medical Oncology, General Surgery, Gynecologic Oncology, Dental Surgery, making İstinye University Liv Hospital Bahcesehir a preferred hospital in Esenyurt for planned and emergency treatment.
A 9-year-old boy with Fanconi anemia...
Dec 10, 2025
Doctor: Psyc. Buse Mamur Hospital: İstinye University Liv Hospital Bahcesehir

A 9-year-old boy with Fanconi anemia developed myelodysplastic syndrome, creating a transplant catch-22. Dr. Mamur identified a haploidentical donor within the family and used reduced-intensity conditioning with graft engineering. The patient engrafted successfully without severe GVHD and recently celebrated one year post-transplant by climbing Uludağ with Dr. Mamur's adventure therapy group.

When our 5-year-old's diffuse intrinsic pontine...
Sep 28, 2025
Doctor: Psyc. Buse Mamur Hospital: İstinye University Liv Hospital Bahcesehir

When our 5-year-old's diffuse intrinsic pontine glioma was deemed terminal, Dr. Mamur offered hope through a compassionate-use targeted therapy trial. She personally monitored daily responses via video calls, adjusting doses based on subtle neurological changes. The tumor stabilized for 22 months, precious time we used to create memory projects. Dr. Mamur's dedication to quality of life redefined what 'hope' means in hopeless situations.

A 13-year-old ballet dancer with osteosarcoma...
Dec 22, 2025
Doctor: Psyc. Buse Mamur Hospital: İstinye University Liv Hospital Bahcesehir

A 13-year-old ballet dancer with osteosarcoma in her femur faced career-ending surgery. Dr. Mamur collaborated with biomedical engineers to create a custom-growing prosthesis that expands with her remaining growth plates. She resumed ballet training six months post-op and recently performed at a hospital benefit concert, her prosthesis clicking rhythmically as part of the choreography, a sound Dr. Mamur calls 'the music of resilience.'

Our infant twins were diagnosed simultaneously...
Nov 04, 2025
Doctor: Psyc. Buse Mamur Hospital: İstinye University Liv Hospital Bahcesehir

Our infant twins were diagnosed simultaneously with infantile leukemia, a one-in-ten-million occurrence. Dr. Mamur developed staggered treatment schedules so we could care for one child at home while the other hospitalized. Her research team discovered a shared genetic predisposition, leading to a published case study. Both twins are now thriving toddlers, and we participate in Dr. Mamur's sibling cancer risk registry to help other families.

Dr. Prof. MD. Tezer Nur Gucukoglu...
Dec 03, 2025
Doctor: Prof. MD. Tezer Nur Gucukoglu Hospital: İstinye University Liv Hospital Bahcesehir

Dr. Prof. MD. Tezer Nur Gucukoglu provided exceptional care for my ophthalmology condition. The treatment was personalized and effective.

I was impressed by the professional...
Sep 23, 2025
Doctor: Prof. MD. Tezer Nur Gucukoglu Hospital: İstinye University Liv Hospital Bahcesehir

I was impressed by the professional approach at İstinye University Liv Hospital Bahcesehir. Dr. Prof. MD. Tezer Nur Gucukoglu explained everything clearly and made me feel comfortable.

As a 72-year-old retired teacher with...
Oct 10, 2025
Doctor: Spec. MD. Onur Senyurt Hospital: İstinye University Liv Hospital Bahcesehir

As a 72-year-old retired teacher with chronic lumbar stenosis, I'd seen many doctors. Dr. Senyurt was different. He didn't just prescribe stronger pills. During my consultation at Liv Hospital Bahcesehir, he spent 45 minutes explaining how a targeted epidural steroid injection could work with my specific anatomy. He drew diagrams! The procedure itself was surprisingly gentle - I felt only pressure, no sharp pain. Two weeks later, I'm walking my granddaughter to the park without that awful sciatic burn. His approach treats the person, not just the MRI image.

Our 8-year-old son developed complex regional...
Dec 11, 2025
Doctor: Spec. MD. Onur Senyurt Hospital: İstinye University Liv Hospital Bahcesehir

Our 8-year-old son developed complex regional pain syndrome after a seemingly minor ankle sprain. The local hospital called it 'growing pains.' Dr. Senyurt immediately recognized it was CRPS. What amazed us was his pediatric approach - he used cartoon analogies to explain nerve blocks to our terrified child. At Liv Hospital, he performed a sympathetic nerve block with ultrasound guidance while distracting our son with stories about space travel. The transformation was miraculous. Within hours, the swelling and discoloration reduced. Dr. Senyurt's follow-up plan includes play-based physiotherapy. He speaks to children at their level without talking down to parents.

I arrived at the emergency department...
Nov 13, 2025
Doctor: Spec. MD. Onur Senyurt Hospital: İstinye University Liv Hospital Bahcesehir

I arrived at the emergency department at 2 AM with acute trigeminal neuralgia - electric shock pains so severe I couldn't speak. Dr. Senyurt was called in urgently. Instead of just administering strong opioids, he performed a bedside diagnostic ultrasound to confirm the nerve involvement, then administered a precise infraorbital nerve block. The relief was instantaneous. What impressed me most was his 7 AM follow-up the same morning - he'd researched my rare medication allergy and designed a tailored oral regimen. He turned a traumatic emergency into a manageable condition with remarkable compassion.

Following a complex spinal fusion surgery...
Nov 23, 2025
Doctor: Spec. MD. Onur Senyurt Hospital: İstinye University Liv Hospital Bahcesehir

Following a complex spinal fusion surgery elsewhere, I developed failed back surgery syndrome with debilitating scar tissue. Multiple specialists told me to 'learn to live with it.' Dr. Senyurt reviewed my case and proposed an innovative combination: pulsed radiofrequency ablation of the medial branch nerves combined with regenerative platelet-rich plasma injections. The procedure required perfect precision near surgical hardware. Six months later, my pain has reduced from 9/10 to 2/10. His detailed 12-week rehabilitation protocol was specific to my body mechanics. He doesn't just perform procedures - he engineers recovery pathways.

My 82-year-old father, who has both...
Sep 24, 2025
Doctor: Op. MD. Yucel Polat Hospital: İstinye University Liv Hospital Bahcesehir

My 82-year-old father, who has both diabetes and COPD, needed a triple bypass. Other surgeons were hesitant due to his age and comorbidities. Dr. Polat didn't see a patient with 'risks', he saw my father, Mehmet. He explained the hybrid approach he envisioned, using minimally invasive techniques where possible. The surgery lasted 7 hours. What stays with me is Dr. Polat coming out, not just to say it went well, but to show us a diagram of exactly what he did. Dad was walking the corridor on day three. At the 6-month follow-up, Dr. Polat remembered Dad's fondness for chess and asked if his concentration had improved. It's this holistic, human-centric expertise that defines him.

Our 9-year-old son, Efe, was a...
Nov 16, 2025
Doctor: Op. MD. Yucel Polat Hospital: İstinye University Liv Hospital Bahcesehir

Our 9-year-old son, Efe, was a vibrant football player until he started fainting during practice. Diagnosed with a rare congenital coronary artery anomaly, we were terrified. Dr. Polat's clinic felt different, he had a small toy heart model. He knelt to Efe's level and said, 'We need to move a tiny road in your heart so your engine runs better for football.' He used the arterial switch procedure tailored for Efe's anatomy. The pre-op anxiety was mitigated by Dr. Polat's team, who let Efe 'drive' the hospital bed to the OR. Post-surgery, Dr. Polat's follow-ups included checking Efe's scar not just medically, but asking if it felt 'cool enough for his friends.' Efe is back on the pitch, and we have our miracle.

I'm a 47-year-old marathon runner. During...
Nov 17, 2025
Doctor: Op. MD. Yucel Polat Hospital: İstinye University Liv Hospital Bahcesehir

I'm a 47-year-old marathon runner. During a routine sports medicine checkup, a stress echo revealed an asymptomatic but critical aortic stenosis, a 'ticking time bomb,' as one doctor said. My world collapsed. Dr. Polat reviewed my case and proposed a Ross Procedure, replacing my aortic valve with my own pulmonary valve. 'For an active person like you, this means no blood thinners and a near-normal valve life,' he explained. The technical detail was immense, but he drew parallels to the precision and endurance of marathon training. The surgery was flawless. At my 3-month post-op, I was on a treadmill in his office, and he high-fived me when my stats were perfect. He didn't just fix a valve; he preserved my identity as an athlete.

It was a Tuesday night emergency....
Aug 21, 2025
Doctor: Op. MD. Yucel Polat Hospital: İstinye University Liv Hospital Bahcesehir

It was a Tuesday night emergency. My husband, 58, had a dissecting aortic aneurysm, shearing pain, collapsing. The ER team called Dr. Polat at home. He was in the hospital within 25 minutes, reviewed the CT scan, and said to me, 'We have no time, but we have a plan. I will take care of him.' The surgery was an open-heart marathon, replacing part of the aorta. Dr. Polat updated me twice during the night himself, not through a nurse. In the ICU days that followed, his focus was on preventing the myriad possible complications, neurological, renal, infection. He was a relentless guardian. At discharge, he gave us his direct line. 'This isn't over; the follow-up is part of the surgery,' he said. That was 18 months ago. My husband is here because of Dr. Polat's decisive skill and profound ownership of the entire crisis.

As a 19-year-old competitive rock climber,...
Sep 19, 2025
Doctor: Spec. MD. Nevzat Koca Hospital: İstinye University Liv Hospital Bahcesehir

As a 19-year-old competitive rock climber, I was devastated when unexplained joint swelling in my fingers threatened my career. Dr. Koca didn't just see a case of juvenile arthritis, he saw an athlete. His treatment plan balanced aggressive inflammation control with preserving my finger dexterity. Within three months, I was back on the climbing wall, and he even adjusted my medication schedule around competition seasons. He treated my passion as seriously as my diagnosis.

My 82-year-old mother, a retired ceramic...
Aug 16, 2025
Doctor: Spec. MD. Nevzat Koca Hospital: İstinye University Liv Hospital Bahcesehir

My 82-year-old mother, a retired ceramic artist, developed sudden, crippling polymyalgia rheumatica that left her unable to hold her tools. Dr. Koca's approach was remarkable, he coordinated with her geriatrician, used the lowest effective steroid doses to minimize side effects, and incorporated gentle hand exercises into her treatment. Within weeks, she was back at her pottery wheel. He preserved not just her mobility, but her lifelong creative identity.

After years of mysterious fevers and...
Aug 27, 2025
Doctor: Spec. MD. Nevzat Koca Hospital: İstinye University Liv Hospital Bahcesehir

After years of mysterious fevers and fatigue dismissed by other doctors, my 7-year-old daughter was finally diagnosed with systemic-onset juvenile idiopathic arthritis by Dr. Koca. What set him apart was his family-centered approach, he used animal analogies to explain treatments to my daughter, created a 'medication calendar' with stickers, and taught us to distinguish between normal childhood complaints and disease flares. He turned a terrifying diagnosis into a manageable journey.

As a 34-year-old software developer with...
Nov 05, 2025
Doctor: Spec. MD. Nevzat Koca Hospital: İstinye University Liv Hospital Bahcesehir

As a 34-year-old software developer with ankylosing spondylitis, I faced progressive spinal fusion that threatened my ability to sit at a computer. Dr. Koca pioneered a hybrid treatment for me, combining biologic therapy with a customized ergonomic and physical therapy regimen designed specifically for desk workers. He didn't just treat the inflammation; he engineered a solution that preserved my career. My spinal mobility has actually improved.

During a family vacation from Germany,...
Sep 09, 2025
Doctor: Spec. MD. Nevzat Koca Hospital: İstinye University Liv Hospital Bahcesehir

During a family vacation from Germany, my husband experienced a sudden, severe gout attack that left him immobile. Dr. Koca's clinic arranged an emergency appointment within hours. His approach was comprehensive, immediate pain management, dietary analysis showing unexpected triggers from Turkish cuisine, and a temporary treatment plan we could continue abroad. He turned a vacation disaster into a cross-border care success story.

My 45-year-old sister with lupus nephritis...
Aug 19, 2025
Doctor: Spec. MD. Nevzat Koca Hospital: İstinye University Liv Hospital Bahcesehir

My 45-year-old sister with lupus nephritis had failed multiple treatments when we consulted Dr. Koca. His innovation was a combination therapy using medications not typically paired together, based on recent research he'd been following internationally. He monitored her with unprecedented frequency via telemedicine during the critical first months. Now in remission for two years, she calls him her 'treatment architect.'

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VO-284, Eldeco Centre 110017