Patient Experience

Patient experience at İstinye University Liv Hospital Bahcesehir – Reviews often mention hospital cleanliness, supportive nursing staff, and clear communication from doctors. Many patients highlight smooth admission & discharge, transparent billing, and trust in critical care services. Popular treatment areas include Neurosurgery, Medical Oncology, General Surgery, Gynecologic Oncology, Dental Surgery, making İstinye University Liv Hospital Bahcesehir a preferred hospital in Esenyurt for planned and emergency treatment.
Our 82-year-old father, Mehmet, needed an...
Sep 15, 2025
Doctor: Spec. MD. Murat Cakar Hospital: İstinye University Liv Hospital Bahcesehir

Our 82-year-old father, Mehmet, needed an emergency inguinal hernia repair that other surgeons deemed too risky due to his age and heart condition. Dr. Murat Cakar approached the case with a calm confidence that immediately put our whole family at ease. He didn't just see a surgical problem; he saw our father. He spent 45 minutes explaining the modified laparoscopic technique he would use to minimize stress on his body. The surgery at Liv Hospital Bahcesehir was flawless, and his follow-up care included coordinating with Dad's cardiologist. Three months later, Dad is tending his garden again. Dr. Cakar's blend of technical mastery and profound humanity is something I've never witnessed in a surgeon before.

When our 6-day-old newborn, Elif, was...
Nov 05, 2025
Doctor: Spec. MD. Murat Cakar Hospital: İstinye University Liv Hospital Bahcesehir

When our 6-day-old newborn, Elif, was diagnosed with esophageal atresia, our world shattered. The complexity of connecting her tiny esophagus seemed insurmountable. Dr. Cakar met us in the NICU, his demeanor both serious and deeply reassuring. He used detailed drawings to explain the thoracoscopic procedure, speaking to us as partners in Elif's care. The surgery lasted hours, but he updated my husband personally every 90 minutes. What truly set him apart was the post-op care; he visited Elif twice daily, even on weekends, adjusting her care plan with microscopic attention. At her 6-month follow-up, she's thriving and hitting all her milestones. He didn't just fix a defect; he gave our daughter a full life.

My 14-year-old son, Deniz, had a...
Sep 15, 2025
Doctor: Spec. MD. Murat Cakar Hospital: İstinye University Liv Hospital Bahcesehir

My 14-year-old son, Deniz, had a chronic pilonidal sinus that became severely infected right before a crucial national exam. We expected a simple, painful drainage. Dr. Cakar, however, proposed a definitive cleft-lift procedure to prevent lifelong recurrence. His explanation was so clear, using 3D models from the hospital's imaging department, that my teenage son understood and agreed to the more complex surgery. Dr. Cakar's technique was meticulous, and his pain management protocol was exceptional, Deniz was on his feet the next day with minimal discomfort. The wound healed perfectly. Dr. Cakar even called a week later to check if Deniz felt ready for his exam. This went far beyond surgery; it was holistic care for an adolescent's physical and emotional well-being.

We brought our 3-year-old, Zeynep, for...
Oct 12, 2025
Doctor: Spec. MD. Murat Cakar Hospital: İstinye University Liv Hospital Bahcesehir

We brought our 3-year-old, Zeynep, for what we thought was a routine checkup for an umbilical hernia. Dr. Cakar's examination was incredibly gentle, and he engaged her with a toy stethoscope. He noticed a subtle asymmetry and, trusting his instinct, ordered an ultrasound that revealed an unexpected ovarian cyst requiring intervention. The way he delivered this news was masterful, calm, factual, but never alarming. His surgical approach was minimally invasive, leaving virtually no scar. His team at Liv Hospital Bahcesehir made the environment feel like a playground, not a clinic. At our last follow-up, he spent the appointment celebrating Zeynep's recovery with stickers, not just checking a chart. He turns fear into trust.

As a 72-year-old grandmother caring for...
Sep 13, 2025
Doctor: Spec. MD. Fatih Kaya Hospital: İstinye University Liv Hospital Bahcesehir

As a 72-year-old grandmother caring for my 4-year-old grandson after his parents' accident, I was terrified when he developed a mysterious high fever that wouldn't break. Dr. Kaya not only treated Emre with incredible skill, diagnosing a rare pediatric complication from what seemed like a simple virus, but also recognized my own exhaustion and arranged for hospital social services to support us. He explained everything in terms I could understand, never talking down to me despite my age. For three nights, he personally checked on Emre every few hours. We left with a healthy child and a care plan that considered my limitations as an elderly caregiver. This wasn't just pediatric medicine; it was intergenerational healing.

Our 11-day-old newborn, Alara, stopped breathing...
Sep 28, 2025
Doctor: Spec. MD. Fatih Kaya Hospital: İstinye University Liv Hospital Bahcesehir

Our 11-day-old newborn, Alara, stopped breathing during a routine post-discharge checkup. What followed was the most harrowing 48 hours of our lives, Dr. Kaya sprinting with her down the hallway to NICU, performing emergency intubation himself when the respiratory team was seconds away, then discovering through meticulous ultrasound a congenital diaphragmatic hernia everyone else had missed. During the complex thoracoscopic surgery, he updated us every 20 minutes. But what truly stunned us was his follow-up protocol: daily video calls for two weeks, then biweekly home visits where he'd sit on our living room floor to examine Alara. He remembered our older child's name, asked about our sleep, and once even brought groceries when he noticed we'd forgotten to eat. Most doctors save lives; Dr. Kaya saved our entire family's future.

My 8-year-old daughter Zeynep has severe...
Nov 24, 2025
Doctor: Spec. MD. Fatih Kaya Hospital: İstinye University Liv Hospital Bahcesehir

My 8-year-old daughter Zeynep has severe medical trauma from previous hospital experiences, she screams at the sight of white coats. For her routine asthma follow-up, Dr. Kaya completely transformed his approach. He met us in the hospital garden instead of his office, wearing colorful scrubs with cartoon characters. He let Zeynep 'examine' his stethoscope first, listening to her stuffed bear's 'heartbeat.' When she finally allowed her own examination, he narrated everything as a space adventure ('listening to the meteor showers in your lungs!'). The actual medical care was thorough, adjusting medications, ordering precise allergy tests, but the magic was how he made a routine visit feel like play. Zeynep now asks when we can next see 'the space doctor.' He turned medical fear into joyful anticipation.

Our 15-year-old son Kerem, a nationally...
Aug 29, 2025
Doctor: Spec. MD. Fatih Kaya Hospital: İstinye University Liv Hospital Bahcesehir

Our 15-year-old son Kerem, a nationally ranked swimmer, developed sudden cardiac symptoms during training camp. Multiple specialists gave conflicting opinions about whether he could ever compete again. Dr. Kaya approached it like a medical detective: he spent hours reviewing Kerem's decade of athletic records, coordinated with a cardiologist in Germany for a second opinion on the electrophysiology data, and designed a unique gradual-return protocol. But the breakthrough came when he noticed Kerem's subtle depression, not from the heart condition, but from losing his athletic identity. Dr. Kaya arranged meetings with former athlete patients, connected him with a sports psychologist, and even attended one of Kerem's first return competitions. The medical solution was brilliant (a treatable conduction abnormality), but the psychological rehabilitation plan was what truly restored our son. Dr. Kaya doesn't just treat diseases; he treats whole human beings with dreams.

As a 72-year-old retired history professor...
Dec 15, 2025
Doctor: Prof. MD. Osman Yildirim Hospital: İstinye University Liv Hospital Bahcesehir

As a 72-year-old retired history professor with severe insomnia and anxiety following my wife's passing, I was skeptical about therapy. Dr. Yildirim didn't just prescribe medication, he created a 'memory integration protocol' where we systematically processed my 50 years of marriage through guided historical narrative therapy. He had me bring photo albums to sessions, and we structured our grief work like archiving a historical period. After 8 weeks, I'm sleeping naturally and have begun writing my memoirs. His approach was academically rigorous yet profoundly human, something I've never encountered in 40 years of occasional therapy.

Our 9-year-old daughter developed severe school...
Sep 22, 2025
Doctor: Prof. MD. Osman Yildirim Hospital: İstinye University Liv Hospital Bahcesehir

Our 9-year-old daughter developed severe school refusal and selective mutism after changing schools. We'd seen three specialists with no progress. Dr. Yildirim's child psychology unit at Liv Hospital uses immersive play therapy with VR integration. He didn't just talk to her, he entered her world. During our third session, he noticed her doodling intricate underground tunnel systems and said, 'Ah, you're building safe passages.' He then designed a treatment where she 'constructed' emotional safe passages using both physical models and VR environments. Within a month, she was speaking at school again. He treated her like a fellow architect of her own mind.

I was referred to Dr. Yildirim...
Aug 11, 2025
Doctor: Prof. MD. Osman Yildirim Hospital: İstinye University Liv Hospital Bahcesehir

I was referred to Dr. Yildirim after surviving a high-rise construction site fall that left me with acute PTSD. This wasn't routine psychology, this was emergency neuropsychological intervention. He met me in the hospital at midnight after my surgery, implementing what he called 'trauma containment protocols' before the memories could consolidate. Using bilateral stimulation combined with somatic tracking, he helped me process the event while still in recovery. Most remarkable was his 'vertical reintegration' work, gradually reintroducing height exposure through controlled virtual reality simulations of construction environments. I'm back supervising sites today because he intercepted the trauma at its origin point.

As a professional chess player experiencing...
Oct 31, 2025
Doctor: Prof. MD. Osman Yildirim Hospital: İstinye University Liv Hospital Bahcesehir

As a professional chess player experiencing performance deterioration and psychosomatic tremors during tournaments, I needed specialized cognitive psychology. Dr. Yildirim, who apparently studies the neuroscience of expertise, designed a 'cognitive load redistribution' protocol. He analyzed my tournament games not for strategy but for decision-making patterns under stress, then created parallel processing exercises to offload automatic moves from conscious thought. He even collaborated with a neurologist to monitor my brain activity during simulation games. The treatment felt like upgrading my mental hardware. My rating has improved 150 points, and the tremors have completely disappeared during critical endgames.

Dr. Assoc. Prof. MD. Nadir Goksugur...
Aug 09, 2025
Doctor: Assoc. Prof. MD. Nadir Goksugur Hospital: İstinye University Liv Hospital Bahcesehir

Dr. Assoc. Prof. MD. Nadir Goksugur provided exceptional care for my dermatology condition. The treatment was personalized and effective.

I was impressed by the professional...
Nov 05, 2025
Doctor: Assoc. Prof. MD. Nadir Goksugur Hospital: İstinye University Liv Hospital Bahcesehir

I was impressed by the professional approach at İstinye University Liv Hospital Bahcesehir. Dr. Assoc. Prof. MD. Nadir Goksugur explained everything clearly and made me feel comfortable.

The recovery process was smooth thanks...
Jul 28, 2025
Doctor: Assoc. Prof. MD. Nadir Goksugur Hospital: İstinye University Liv Hospital Bahcesehir

The recovery process was smooth thanks to Dr. Assoc. Prof. MD. Nadir Goksugur's expertise. Highly recommend for dermatology treatment.

My family and I are grateful...
Nov 01, 2025
Doctor: Assoc. Prof. MD. Nadir Goksugur Hospital: İstinye University Liv Hospital Bahcesehir

My family and I are grateful for the care we received from Dr. Assoc. Prof. MD. Nadir Goksugur. The hospital staff was also very supportive.

As a 22-year-old archaeology student, I...
Dec 08, 2025
Doctor: Prof. MD. Ozan Balakan Hospital: İstinye University Liv Hospital Bahcesehir

As a 22-year-old archaeology student, I discovered a rare desmoid tumor during a field expedition. Prof. Balakan coordinated a multidisciplinary team across three countries to preserve my fertility while implementing targeted therapy. His innovative approach using off-label medications shrank the tumor 80% without surgery, allowing me to return to my studies in Anatolia.

My 78-year-old grandmother, a retired Byzantine...
Nov 26, 2025
Doctor: Prof. MD. Ozan Balakan Hospital: İstinye University Liv Hospital Bahcesehir

My 78-year-old grandmother, a retired Byzantine art restorer, was diagnosed with metastatic gallbladder cancer. Prof. Balakan created a personalized treatment plan combining immunotherapy with palliative care that respected her wish to continue museum volunteering. She celebrated her 80th birthday pain-free, attributing her quality time to his holistic approach.

During my third trimester of pregnancy,...
Aug 19, 2025
Doctor: Prof. MD. Ozan Balakan Hospital: İstinye University Liv Hospital Bahcesehir

During my third trimester of pregnancy, I was diagnosed with aggressive breast cancer. Prof. Balakan collaborated with maternal-fetal medicine specialists to time chemotherapy between gestational weeks, delivering my healthy daughter at 36 weeks before starting targeted treatment. His dual-care protocol saved both our lives.

Dr. Prof. MD. Adil Can Gungen...
Aug 05, 2025
Doctor: Prof. MD. Adil Can Gungen Hospital: İstinye University Liv Hospital Bahcesehir

Dr. Prof. MD. Adil Can Gungen provided exceptional care for my pulmonology condition. The treatment was personalized and effective.

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VO-284, Eldeco Centre 110017