Patient Experience
I'm a 78-year-old retired teacher who had been struggling with worsening cataracts for years, making my beloved reading nearly impossible. Dr. Hasan Şen was recommended by my neighbor. From the first consultation at Acıbadem Eskişehir, his calm, grandfatherly demeanor put me at ease. He didn't just talk about the surgery; he asked about my daily life and explained how each lens option would affect my gardening and book club. The bilateral cataract procedure was performed a month apart. His hands were steady, his instructions crystal clear. Now, colors are vibrant again, and I can read fine print without strain. At my last follow-up, he remembered my granddaughter's name. He treats the person, not just the eyes.
Our 8-year-old son developed a sudden, intense fear of light and started squinting badly. Our pediatrician urgently referred us to Dr. Şen. In the emergency ophthalmology unit, he was phenomenal with a scared child. He used a model eye to show my son what the 'flashlight check' would do, turning anxiety into curiosity. Diagnosed with significant astigmatism and the early stages of accommodative spasm, Dr. Şen prescribed special glasses and a vision therapy plan. He spoke directly to our son, making him feel in control. The follow-up visits are structured like little games—'Can you read the tiny spaceship on the chart?' His approach prevented what could have become a lifelong lazy eye. We are endlessly grateful.
As a 42-year-old software developer, I noticed persistent, jagged flashes in my peripheral vision—like lightning bolts. I went to Acıbadem Eskişehir as an emergency walk-in. Dr. Hasan Şen saw me immediately. His examination was incredibly thorough; he dilated my eyes and used multiple imaging devices. He diagnosed a retinal tear, explaining it with a simple analogy: 'Think of your retina like wallpaper; a small tear can lead to it peeling off completely.' He performed a laser retinopexy right then in his office. The procedure was precise, and he talked me through every step. The flashes are gone. He turned a potentially blinding emergency into a manageable, fixed issue with incredible skill and reassuring presence.
My case was complex: a failed previous corneal transplant from another city, resulting in severe astigmatism and graft rejection. I had seen several ophthalmologists who were hesitant to intervene. Dr. Şen reviewed my thick file at the first consultation and said, 'This is difficult, but we have options.' He proposed a staged approach: first, managing the inflammation with specific immunosuppressive drops, then a custom, topography-guided laser procedure to reshape the cornea. He coordinated with the hospital's pharmacy for special-order medication. The surgery was meticulous, and his post-op care was daily for the first week. A year later, my graft is clear and stable, and my vision is the best it's been in a decade. Dr. Şen combines the courage of a surgeon with the patience of a healer.