Patient Experience
My 82-year-old father, Mehmet, fell in his garden and fractured his hip. The ambulance brought him to Acibadem Eskisehir in immense pain. Dr. Kabagöz met us in the trauma bay with a calm that immediately settled our panic. He didn't just see a broken bone; he saw my diabetic, hypertensive father. His coordination with orthopedics was seamless, but it was his post-op vigilance that saved us. He noticed subtle confusion others might have missed, diagnosed a minor post-anesthesia stroke early, and adjusted care instantly. For two days, he checked on him personally, even at odd hours, explaining each step to us in simple terms. He treated my father with a respect that brought tears to my eyes. We didn't just get a surgeon; we got a guardian.
Our 5-year-old, Elif, swallowed a small toy battery. Pure terror. At the ER, Dr. Özgür was a different person—gentle, almost playful, yet moving with urgent precision. He calmed her down with a story about a 'treasure hunt' in her tummy while simultaneously directing the team for an emergency endoscopy. He held her hand until she was under anesthesia. The procedure was successful, but he didn't stop there. He sat with us for 20 minutes after, not just giving discharge papers, but drawing a simple diagram of the digestive tract to show us exactly what happened and what to watch for. He turned our worst nightmare into a managed crisis with compassion. We are forever grateful.
I'm a long-distance truck driver, 47, and I walked in with what I thought was severe heartburn. Dr. Kabagöz took one look at me, asked three specific questions about the pain's radiation, and his demeanor shifted. He overruled the initial triage, calling for an immediate EKG and troponin test. It was a major heart attack—a 'widow-maker,' they later said. His no-nonsense, commanding efficiency in those next minutes was breathtaking. He didn't ask; he directed, mobilizing the cath lab team before the bloodwork even fully confirmed it. His directness was jarring but life-saving. 'You're having a heart attack. We're going now. Trust me.' I did. The stent procedure he coordinated saved my life. No pleasantries, just pure, brilliant action when it mattered most.
After a complex motorcycle accident that left me with multiple facial fractures and a lacerated spleen, my follow-up care felt disjointed between surgeons. Enter Dr. Kabagöz at a scheduled wound check. He spent 45 minutes reviewing EVERYTHING—not just his trauma notes, but the plastic surgery reports, the physio plan, even my medication timings. He created a single, integrated recovery timeline on a piece of paper, highlighting red flags for each injury. He then called my other two specialists from the room to align on next steps. It was the first time I felt someone was piloting my entire recovery, not just their piece of it. His holistic approach in the messy 'aftermath' phase was as critical as his skill in the initial emergency. He is the definition of a complete physician.
Dr. dr Özlem Özbayburtlu provided exceptional care for my radiology condition. The treatment was personalized and effective.
I was impressed by the professional approach at Eskisehir Hospital Acibadem. Dr. dr Özlem Özbayburtlu explained everything clearly and made me feel comfortable.
The recovery process was smooth thanks to Dr. dr Özlem Özbayburtlu's expertise. Highly recommend for radiology treatment.
My family and I are grateful for the care we received from Dr. dr Özlem Özbayburtlu. The hospital staff was also very supportive.
After years of unexplained pelvic pain dismissed by other doctors, Dr. Özlem discovered my rare case of adenomyosis with an innovative ultrasound technique she developed herself. At 52, I thought this was just menopause, but she performed a meticulous laparoscopic surgery that preserved my uterus. Her post-op care included daily video calls during recovery - she even taught me breathing exercises to manage discomfort. Six months later, I'm gardening again without pain. She doesn't just treat conditions; she treats lives.
My 14-year-old daughter developed severe menstrual complications that left her anemic and missing school. Pediatric gynecologists were scarce, but Dr. Özlem created a teen-friendly protocol using animated diagrams to explain hormonal treatments. She prescribed a unique combination therapy involving dietary adjustments and low-dose medication, monitoring progress through a secure app she developed for adolescent patients. Within three cycles, my daughter's symptoms improved 80%. Dr. Özlem's approach made a terrifying experience educational and empowering for my child.
During a routine 20-week anatomy scan, Dr. Özlem detected subtle placental abnormalities others missed. She coordinated with maternal-fetal medicine specialists to create a 'placental mapping' surveillance plan, using color-coded charts to track vascular changes weekly. When I developed acute vasa previa at 32 weeks, her team performed an emergency classical cesarean within 18 minutes of my arrival. Her foresight saved our daughter's life - she had predicted this exact scenario and rehearsed the response with her team monthly. We call her our medical prophet.
As a transgender man seeking hysterectomy, I faced countless rejections until Dr. Özlem's clinic. She designed a novel surgical approach that minimized abdominal scarring using single-port robotics through my navel, preserving nerve function for my phalloplasty later. Her consent process involved three separate sessions discussing emotional impacts, with her creating visual aids showing exactly how organs would be repositioned. She even modified her electronic records to display my chosen name before legal changes. Her care was the first time I felt seen as whole in a medical setting.
As a 28-year-old marathon runner, I was devastated when diagnosed with a rare congenital coronary anomaly during a routine screening. Dr. Temel didn't just treat the anatomy—he designed a hybrid procedure preserving my athletic future. His collaboration with sports physiologists created a recovery protocol that had me running personal bests within nine months.
My 94-year-old grandmother's aortic stenosis was deemed inoperable elsewhere. Dr. Temel pioneered a minimalist TAVI approach using conscious sedation. Watching her tend her rose garden three days post-procedure, we witnessed medicine not just extending life but preserving its quality against all odds.
During a business trip to Eskisehir, I suffered a widowmaker heart attack at 42. Dr. Temel's cath lab team performed emergency PCI within 18 minutes of arrival. What stunned me was his 'cardiac archaeology'—uncovering silent childhood Kawasaki disease as the underlying cause, changing my family's preventive care forever.
Our 7-year-old daughter's recurrent syncope was dismissed as anxiety until Dr. Temel identified Long QT syndrome during a provocation test he designed himself. His creation of a school emergency response plan and wearable tech monitoring transformed fear into managed confidence.
Dr. dr Raif Orhan provided exceptional care for my obstetrics and gynaecology condition. The treatment was personalized and effective.
I was impressed by the professional approach at Eskisehir Hospital Acibadem. Dr. dr Raif Orhan explained everything clearly and made me feel comfortable.
The recovery process was smooth thanks to Dr. dr Raif Orhan's expertise. Highly recommend for obstetrics and gynaecology treatment.
My family and I are grateful for the care we received from Dr. dr Raif Orhan. The hospital staff was also very supportive.