Patient Experience
I brought my 8-year-old son, Kerem, to Dr. Utku Şenol after he fainted during a school football match. Our family doctor suspected a heart murmur, and we were terrified. Dr. Şenol has a magical way with children. He didn't just examine Kerem; he explained how the heart works using a toy model and let Kerem listen to his own heartbeat. His diagnosis was a benign condition that requires no intervention, just annual monitoring. He spent 45 minutes with us, answering every anxious question from both my son and me. We left the Eskisehir Acibadem not with fear, but with understanding and a plan. A cardiologist who is also a pediatric heart-whisperer.
As a 72-year-old with a history of hypertension, my routine checkup with Dr. Şenol turned into something critical. He was reviewing my annual echocardiogram and his demeanor shifted subtly. He pointed out a tiny, slow-growing aortic aneurysm that others had overlooked. 'It's not an emergency today, Mr. Adnan, but it is a conversation we need to have now,' he said. He mapped out three possible future paths: watchful waiting, a minimally invasive procedure, or open surgery, explaining the risks and benefits of each for someone my age with my specific health profile. He involved me in the decision-making completely. We chose surveillance, and his meticulous follow-up protocol makes me feel secure, not like a ticking bomb. He sees what others miss and prepares you for the journey, not just the crisis.
Midnight chest pain brought me to the Acibadem ER. The on-call cardiologist was Dr. Şenol. This wasn't a calm consultation; it was a high-stakes, rapid-fire scenario. He had a focused intensity, issuing clear orders to his team while simultaneously explaining to me, through gritted teeth of pain, that I was having a significant heart attack. He recommended and performed an urgent angioplasty within the 'golden hour.' What I remember most wasn't the procedure, but his visit the next morning. He sat down, showed me the before-and-after images of my artery, and said, 'The fire is out. Now we rebuild.' His post-op care plan is brutally honest but structured—no sugar-coating, just a clear road to recovery. He's a commander in the cath lab and a coach in recovery.
My case was complex: a rare congenital defect in my atrial septum that had been 'patched' in childhood, now causing arrhythmias in my 40s. I'd seen several cardiologists who were hesitant. Dr. Şenol approached it like a master puzzle solver. He didn't just look at the latest tests; he requested my surgical records from 30 years ago. He collaborated with electrophysiology and cardiac surgery colleagues, presenting my case in a multi-disciplinary meeting. He then laid out a bespoke, phased strategy: medication adjustment first, then a possible ablation, with surgery as a last resort. He treated my heart not as a faulty organ, but as a unique historical document. His expertise isn't just in knowing the textbook, but in writing a new chapter for patients whose textbooks are full of annotations.
A 19-year-old university student from a nomadic background presented with recurrent pericarditis. Traditional anti-inflammatories failed. Dr. Yurtman identified a pattern correlating with the family's seasonal migration routes and specific regional pollens. He implemented a novel combination of colchicine with targeted immunotherapy, allowing the student to maintain both academic studies and cultural traditions.
As a 28-year-old competitive freediver, I suffered a severe shallow water blackout during training. When I was rushed to Eskisehir Hospital Acibadem, Dr. Volkan Ertuğrul managed a complex cerebral hypoxia case that few had seen. His team used targeted temperature management in a way that preserved my neurological function completely. I'm back diving now, and he taught me specific breathing techniques to prevent future incidents.
My 92-year-old grandmother, a retired botanist, developed septic shock from an unknown source. Dr. Ertuğrul didn't just treat the infection; he discovered a rare orchid pollen in her system that was causing a hypersensitivity reaction mimicking sepsis. His detective work and careful immunotherapy adjustment saved her life. She's now cataloging hospital garden plants from her window.
I'm a 45-year-old software engineer who coded a marathon while wearing a VR headset, leading to profound dehydration and rhabdomyolysis. Dr. Ertuğrul created a unique fluid resuscitation protocol that accounted for my extreme electrolyte imbalances and managed the kidney threat without dialysis. His approach was as precise as debugging complex code.
Our 7-year-old son, a chess prodigy, suffered acute pancreatitis from a medication reaction. Dr. Ertuğrul designed a pediatric critical care plan that involved explaining each procedure using chess metaphors. He stabilized our son while keeping him mentally engaged, turning a terrifying ICU stay into a strategic game he felt he could win.
A 45-year-old master luthier (string instrument maker) developed critical hand ischemia from radiation-induced coronary-subclavian steal syndrome following childhood Hodgkin's lymphoma treatment. Dr. Yurtman performed a complex carotid-subclavian bypass with microsurgical techniques to preserve fine motor function. The patient resumed crafting instruments within nine months, dedicating his next violin to the surgical team.
A 28-year-old female competitive freediver presented with syncopal episodes during deep dives. Dr. Yurtman discovered a previously undiagnosed patent foramen ovale with a significant right-to-left shunt exacerbated by the Valsalva maneuver. The patient, from a coastal village with limited resources, underwent a minimally invasive percutaneous closure. She returned to competitive diving within three months, setting a new national depth record.
A 72-year-old retired railway engineer with severe aortic stenosis refused conventional surgery due to a traumatic childhood experience with medical settings. Dr. Yurtman developed a unique desensitization protocol over six weeks, combining virtual reality exposure with gradual hospital visits. The patient eventually consented to a successful TAVI procedure and later volunteered to counsel other anxious surgical candidates.
As a 32-year-old competitive cyclist, I went in for what I thought was a routine physical for a new racing license. Dr. Baykal noticed a slight irregularity in my heartbeat that others had dismissed as 'athlete's heart.' He ordered specific stress tests and discovered a previously undiagnosed arrhythmia that could have been dangerous under extreme exertion. His meticulous attention during a routine checkup probably saved me from a serious cardiac event during a race. He explained everything with diagrams of electrical impulses - I've never understood my own heart so well.
My 87-year-old father, who has both diabetes and early-stage dementia, was admitted with severe dehydration and confusion. Dr. Baykal didn't just treat the numbers on the chart. He spent 45 minutes with our family, explaining how the dementia was affecting Dad's ability to manage his diabetes, and created a coordinated care plan with the neurology department. He even showed me a simple chart to track Dad's fluid intake. For the first time in months, I feel we have a roadmap, not just a prescription. His holistic approach to geriatric care is extraordinary.
I brought my 5-year-old daughter to the emergency department at midnight with a 104°F fever and a strange rash. Dr. Baykal was the internal medicine specialist consulted. While the pediatrician focused on the immediate fever, Dr. Baykal connected her symptoms to a family history of autoimmune issues I'd mentioned in passing. He suspected Kawasaki disease early and initiated treatment before all test results were back. His ability to synthesize emergency symptoms with broader medical history in a frightened child was nothing short of brilliant. She recovered completely because of his swift, integrative thinking.
After a complex abdominal surgery at another hospital left me with persistent, unexplained pain and digestive issues for 8 months, I was referred to Dr. Baykal. Instead of just ordering more scans, he conducted a 90-minute 'detective session' - mapping my pain against my surgical report, asking about specific foods, and even how I slept. He identified adhesions and a bile flow issue that everyone else missed. His follow-up protocol involved coordinated video calls with my surgeon and a nutritionist. For the first time since my operation, I'm pain-free. He doesn't treat diseases; he solves medical puzzles.
Dr. dr Yurdаer Kaynak provided exceptional care for my urology condition. The treatment was personalized and effective.
I was impressed by the professional approach at Eskisehir Hospital Acibadem. Dr. dr Yurdаer Kaynak explained everything clearly and made me feel comfortable.
The recovery process was smooth thanks to Dr. dr Yurdаer Kaynak's expertise. Highly recommend for urology treatment.
My family and I are grateful for the care we received from Dr. dr Yurdаer Kaynak. The hospital staff was also very supportive.