Patient Experience
My visit was for a routine colonoscopy screening at 50. I expected a conveyor-belt experience. What I got from Dr. Fatma Seçil was a masterclass in preventive care. During the pre-procedure consultation, she spent 45 minutes reviewing not just my family history, but my lifestyle, stress levels at my teaching job, and even my hydration habits. She found a small, precancerous sessile serrated polyp that she said could have become problematic in a few years. The follow-up was what stunned me. Instead of just a report, she sent a personalized, illustrated digestive health plan with specific dietary fibers to incorporate, hydration goals, and stress-reduction techniques tailored to my schedule. She framed it as 'gut gardening'—nourishing the good, weeding the bad. A year later, I feel better than I did in my 30s. She turned a routine checkup into a foundational health reset.
My 92-year-old mother, who has complex geriatric needs often overlooked in pediatrics, was visiting from out of town when she developed severe respiratory distress while caring for my infant. In a true crisis, we rushed to Acıbadem. Dr. Firat Beğde, though a pediatrician, was the first available. He didn't dismiss us. With astonishing calm and cross-disciplinary knowledge, he stabilized her oxygen levels, identified a latent cardiac issue exacerbating her symptoms, and coordinated seamlessly with the adult emergency team. His intervention in those first critical minutes was nothing short of heroic. He treated my elderly mother with the same gentle respect he shows babies. We are forever grateful for his decisive action beyond his specialty.
Our 8-year-old daughter, Elif, required a complex elective procedure to correct a congenital tracheal web. The surgery was delicate, with a high risk of complications. Dr. Beğde didn't just present a surgical plan; he drew diagrams for Elif, explaining it with a story about 'fixing a tiny tunnel so her laughter could flow freely.' His pre-operative confidence was reassuring, but his post-operative vigilance was profound. He personally checked on her every two hours through the first night, monitoring for the slightest sign of stenosis. His expertise was clinical, but his care was deeply human. Elif now breathes—and sings—perfectly, thanks to his masterful skill and unwavering dedication.
For our newborn's routine two-week checkup, we expected the standard weigh-and-measure. Dr. Firat Beğde transformed it into a comprehensive wellness journey. He spent 40 minutes with us, not just examining the baby but observing feeding techniques, discussing parental sleep schedules, and analyzing subtle skin tones I hadn't noticed. He explained infant circadian rhythms with the patience of a professor and the warmth of a grandfather. He picked up on a slight hip click that two previous clinicians had missed and immediately outlined a conservative monitoring plan. This wasn't a checkup; it was an education in early parenthood, delivered with immense kindness and staggering attention to detail.
Our 5-year-old son, Kerem, had a mysterious, recurring high fever that would spike suddenly without other symptoms, vanishing just as quickly. After multiple inconclusive emergency visits elsewhere, we saw Dr. Beğde for a follow-up consultation. He approached it like a detective, creating a detailed timeline of events we hadn't even connected. He requested specific, non-routine tests based on a hunch about periodic fever syndromes. His diagnosis of PFAPA syndrome was spot-on. He then meticulously explained a low-dose treatment plan, managing our expectations without dismissing our fears. His methodical, investigative approach solved a months-long mystery that had terrified us. He turned our panic into understanding and control.
Dr. dr Fuzulî Tuğrul provided exceptional care for my radiation oncology condition. The treatment was personalized and effective.
I was impressed by the professional approach at Eskisehir Hospital Acibadem. Dr. dr Fuzulî Tuğrul explained everything clearly and made me feel comfortable.
The recovery process was smooth thanks to Dr. dr Fuzulî Tuğrul's expertise. Highly recommend for radiation oncology treatment.
My family and I are grateful for the care we received from Dr. dr Fuzulî Tuğrul. The hospital staff was also very supportive.
I'm a 72-year-old retired teacher who had lived with debilitating sciatica for over a decade. Multiple doctors told me surgery was too risky at my age. Dr. Erbil was different. She spent an hour with me and my daughter, explaining a minimally invasive microdiscectomy with such clarity using a 3D model of my own spine from the MRI. She never rushed us. The surgery at Acibadem was last month, and yesterday I walked 3 kilometers along the Porsuk River with no pain for the first time in years. Her follow-up care is meticulous—she even called me herself two days after discharge to check on me. She gave me my golden years back.
Our 14-year-old son, a competitive swimmer, developed severe scoliosis seemingly overnight. We were terrified. Dr. Gizem Erbil approached his case not just as a surgeon, but as someone who understood an adolescent athlete's psyche. She devised a hybrid plan: rigorous bracing and physiotherapy first, with surgery only as a last resort to preserve his mobility. For 18 months, she became our coach and confidante. At our last visit, the curve had improved enough to avoid surgery altogether. She celebrated with him like he'd won a gold medal. She treated the whole child, not just the spine.
This was no routine checkup. I arrived at Acibadem's ER at midnight after a car accident, unable to feel my legs. The chaos was overwhelming until Dr. Erbil entered. Her calm was immediate and authoritative. She diagnosed a burst fracture and spinal cord compression within minutes. She explained the urgent decompression surgery to my panicked family in plain Turkish, making eye contact with each of them. She operated for five hours. I'm writing this review from rehab, where I'm regaining sensation day by day. Her decisiveness in that emergency saved my ability to walk. She is a true crisis artisan.
As a 45-year-old software engineer with a 'routine' herniated disc, I'd seen several surgeons who just pointed at the MRI and said 'we cut.' Dr. Erbil's approach was a revelation. Her 'routine checkup' was a comprehensive biomechanical assessment—how I sat, stood, worked. She identified poor ergonomics as a major contributor and prescribed specific workstation changes and targeted exercises for six weeks before even considering surgery. The pain resolved completely with her conservative protocol. My follow-up visit felt like a collaboration. She doesn't see surgery as the first answer, but as the last, carefully considered tool. She fixed my problem without a single incision.
At 52, I thought my severe pelvic pain and irregular bleeding were just early menopause. Other doctors dismissed me. Dr. Gizem Kaplan actually listened, ordered a specialized saline sonogram others hadn't suggested, and discovered a complex submucosal fibroid. Her laparoscopic myomectomy was textbook—tiny incisions, minimal pain. What stunned me was her post-op care: she personally called me at home twice to check on my recovery, explaining things in Turkish when my medical German failed me. She treats you like family, not a case file.
Our 14-year-old daughter developed sudden, crippling menstrual cramps that kept her from school. Pediatricians were useless. Dr. Kaplan's approach was different—she spoke directly to our daughter, not just to us parents, asking about her school stress and sleep patterns. She diagnosed primary dysmenorrhea but ruled out endometriosis with gentle exams. Her treatment wasn't just pills; she created a whole management plan with heat therapy timing, specific stretches, and dietary tweaks. Our girl is back to her volleyball team. Dr. Kaplan understands adolescent gynecology isn't just mini-adult medicine.
I arrived at Acıbadem's ER at midnight with hemorrhaging at 9 weeks pregnant after IVF abroad. The on-call OB was overwhelmed. Dr. Kaplan came in from home—her hair still damp—and immediately stabilized me. She discovered a rare cervical ectopic pregnancy, not a standard miscarriage. Her hands were steady during the emergency MVA, and her voice was calm explaining the life-threatening risk. But here's what mattered: she sat with me at 3 AM while I cried about losing this long-awaited pregnancy, validating my grief while ensuring my safety. She's both a skilled surgeon and an extraordinary human.
As a transgender man (female-to-male) seeking hysterectomy, I faced judgment everywhere. Dr. Kaplan's intake form had inclusive gender options—a first for me in Turkey. During consultation, she used my chosen name and correct pronouns without prompting. She coordinated with my endocrinologist about testosterone interactions, designed a surgical approach to minimize abdominal scarring important for my chest contour, and advocated for my insurance approval. The surgery itself was flawless, but her respect for my identity throughout the process was genuinely life-affirming. She's changing what inclusive OB/GYN care looks like in our region.
I'm a 72-year-old retired teacher who had lived with debilitating spinal stenosis for years. Other surgeons told me the risks were too high at my age. Dr. Zervent was different. She spent an hour with me and my daughter, explaining a minimally invasive decompression procedure with 3D models. 'Your quality of life matters at every age,' she said. The surgery at Acibadem Eskisehir was last month. Yesterday, I walked to the park without my walker for the first time in five years. Her follow-up care is meticulous—she even called me personally to check on my pain levels. She treats the person, not just the spine.
Our 14-year-old son, a competitive swimmer, developed severe scoliosis that threatened his passion. We saw three specialists who recommended aggressive fusion that would end his athletic dreams. Dr. Zervent proposed a completely different approach: a novel vertebral body tethering technique she had mastered. She explained it wasn't about just straightening the spine, but preserving motion. The surgery was complex, but her confidence was calming. Six months later, his curve is corrected by 85%, and he's back in the pool training. She speaks to teenagers with such respect, making him a partner in his own care. We traveled from Ankara specifically for her expertise.
The recovery process was smooth thanks to Dr. dr Necip Tolga Özbay's expertise. Highly recommend for pediatrics treatment.