Patient Experience
I'd been to a couple of doctors for this nagging pain and fatigue, and everyone just said it was stress. Honestly, I was starting to think I was imagining it. Dr. Bhayana was different. He actually sat and listened to everything, asked questions about stuff that seemed unrelated. He ordered a specific blood test the others hadn't. Turns out it was a thyroid issue that was flying under the radar. He explained it all in a way that finally made sense. I'm on treatment now and feel like myself again.
Had to get a small cyst removed from my back. I was pretty nervous about it, even though everyone said it was simple. Dr. Bhayana walked me through the whole thing in the clinic room itself, showed me the tools he'd use. The actual procedure was quick, and he kept talking to me the whole time, which really helped. The parking lot was a nightmare that day, but the procedure itself was over before I knew it. Follow-up was easy, and the scar is barely there.
The place was busy when I went for my dad's check-up, I won't lie. But the people at the front desk were really patient with us while we figured out the paperwork. The nurse who took his vitals was gentle and cracked a little joke that made him smile. Even the person who cleaned the waiting area gave us a nod. It felt like a place where people cared, not just a factory. That matters when you're worried about a family member.
What I remember most is how Dr. Bhayana talked to my mother. She's older and gets confused easily. He didn't rush her. He pulled his chair up close, looked her in the eye, and explained her new medication using simple words, like 'water pill' instead of the long name. He made sure she repeated the instructions back to him. He treated her with such respect and kindness. That meant more to our family than anything.