Patient Experience
I'd been to a couple of doctors for this nagging fatigue and weird joint pain. Everyone said it was stress or maybe a vitamin thing. Dr. Anand actually listened to the whole, messy story. He asked questions I hadn't even thought to connect, and ordered a specific blood test no one else had. Turns out it was something pretty rare. He explained it to me without making me feel stupid, and we had a real plan by the end of the visit. Felt like someone finally put the puzzle together.
Needed a small cyst removed from my back. Honestly, I was more nervous about the local anesthetic than anything. Dr. Anand talked me through each step as he did it 'little pinch now,' 'just some pressure here.' The whole thing was over in maybe twenty minutes. He even showed me the thing after, which was kinda gross but also cool. Follow-up was a breeze. Sometimes simple things are just done right, you know?
The parking at Sarvodaya was a nightmare that day, completely full. I was already flustered when I got to the clinic. But the lady at the front desk was so calm, found my file quickly, and the nurse who took my vitals had this really gentle way about her. The place itself felt clean and quiet, not chaotic. By the time I saw Dr. Anand, I’d actually relaxed a bit. The whole team just made a potentially stressful morning manageable.
What I remember most is how he sat down. Didn't hover by the door. My mother was really scared about some test results, and he pulled up a chair, looked her right in the eye, and just talked. No rush. He drew a little diagram on his notepad to explain what was happening. He didn't sugarcoat it, but his calmness was contagious. It felt like he was treating my mom, not just a condition.