Patient Experience
I'd been to a couple of doctors with this weird, persistent fatigue and low fever. Everyone said it was stress. Dr. Uppal actually sat and listened, asked questions I hadn't been asked before, and ordered a specific test no one else had. Turned out it was a low-grade infection that needed a very particular antibiotic. He figured out what others missed, and I finally feel like myself again.
Had to get a small cyst removed from my back. Honestly, I was nervous at first, but Dr. Uppal explained everything in simple terms how long it would take, what the stitch would feel like. The procedure itself was over before I knew it. He checked in the next day to see how the healing was going, which I really appreciated. It was just a simple thing, but he treated it with real care.
Parking at Sarvodaya was a bit of a hassle that day, I won't lie. But once inside, the whole experience changed. The front desk lady saw I was flustered and helped me sort my papers with a smile. The nurse who took my vitals was really gentle and chatted to keep my mind off things. The place felt calm, not chaotic, which made waiting for my appointment much easier.
What stuck with me about Dr. Uppal was how he talked to my elderly father. Dad gets confused easily and tends to repeat himself. The doctor never rushed him, never showed a hint of irritation. He explained Dad's new medication by drawing a little sun and moon on a notepad to show when to take it. That kind of patience and simple kindness means more than any fancy degree.