Patient Experience
I'd been feeling run-down for months, and a few other doctors just shrugged it off as stress. Dr. Gupta was the first one who actually listened to all my weird, scattered symptoms. She ordered a specific test I'd never even heard of, and it turned out to be a thyroid issue that wasn't showing up on standard panels. She explained it in a way that finally made sense. I'm on treatment now and feel like myself again.
Had to get a small cyst removed from my back. Honestly, I was nervous at first, but Dr. Gupta made the whole thing so straightforward. The procedure itself was quick, she told me exactly what she was doing as she went, and the follow-up instructions were clear. The whole thing was just... easy. No drama, no fuss, just good care.
The parking at Sarvodaya was a bit of a mess that day, I won't lie. But once I got inside, the front desk staff were really patient helping me find my way. The nurse who took my vitals was cheerful and put me at ease while I waited. The whole place felt calm, which helped a lot.
What I remember most is how Dr. Gupta talked to my elderly mother. She didn't just talk to me. She sat down, looked her in the eye, and explained everything about her new medication using simple words, checking if she understood. She has a real kindness about her that you don't see everywhere.