Patient Experience
I'd been to three different clinics for this nagging stomach pain, everyone said it was just acidity. Dr. Goel at Sarvodaya actually sat and listened to my whole history again. He ordered a specific scan the others hadn't, and it turned out to be a tricky gallbladder issue, not just acid. He explained it all with a diagram on his notepad no fancy terms, just clear facts. Finally felt like someone had connected the dots.
Had to get a small cyst removed from my back. Honestly, I was nervous at first, but the whole thing was so straightforward. Dr. Goel talked me through each step in the room at Sector 8, the local anesthetic pinched for a second, and then it was just some pressure. I was in and out in under an hour. Follow-up was quick, and the scar is barely there now. Just a simple fix, done well.
Parking at the hospital was a nightmare that day, completely full, so I was pretty flustered by the time I got to the reception. But the lady at the counter was really calm and helped me sort my papers. The whole place in that wing felt clean and quiet, which helped me settle down. Even the nurse who took my vitals had a nice way about her. It made a long wait much easier to handle.
What I remember most is how Dr. Goel talks to you. I'm an older patient, and sometimes doctors rush. He didn't. He asked about my life, not just my blood pressure. When he explained my new medication, he made sure I understood by asking me to repeat it back in my own words. It felt like a chat with a very knowledgeable nephew, not a lecture. That kind of respect means a lot.