Patient Experience
I'd been to a couple of doctors for this nagging stomach pain and fatigue, and everyone just said it was stress. Dr. Verma was different. He actually sat and listened to every little thing, even the stuff I thought was silly. He ordered some specific tests others hadn't, and that's how we found it wasn't just an ulcer, but a tricky issue with my pancreas. He explained it to me and my wife in plain Hindi, drew a little diagram on his notepad. I felt scared, but also finally understood what was wrong. Starting treatment now, and for the first time, I feel like we're on the right track.
Had to get a small cyst removed from my back. Honestly, I was more worried about the injection than the procedure itself! Dr. Verma's nurse was great, kept talking to me about my kids to distract me. The doctor himself was quick and precise in and out in maybe twenty minutes. The whole thing was so straightforward. The stitches are neat, healing up fine. It was just a simple thing, but it's a relief to have it done without any fuss.
Look, Sarvodaya is always busy, and finding a parking spot is its own challenge. But once I got inside for my dad's appointment, the difference was clear. The front desk lady saw he was struggling to walk and got him a wheelchair right away. The ward was clean, not that hospital smell. Even the person who brought the tea was polite. It made a stressful day a bit easier to handle. Dr. Verma was the main reason we went, but the whole team there really helped.
You know how some doctors just look at the file and not at you? Dr. Verma isn't like that. I was really nervous about some test results. He came in, pulled his chair up close, and just asked, 'So, how are you *really* feeling?' before we even talked numbers. He has this calm way about him. He didn't rush me, answered all my questions without making me feel stupid. Left his room feeling heard, not just processed.