Patient Experience
I'd been to a couple of doctors for this nagging pain and fatigue, and everyone just said it was stress. Dr. Divya Gupta actually listened. She asked questions no one else had, ordered a specific test I'd never heard of, and it turned out to be something pretty rare. She explained it all without making me feel stupid, and her plan actually worked. I finally feel like myself again.
Had to get a small cyst removed at Sarvodaya. Honestly, I was nervous about the whole hospital thing. But Dr. Gupta made it so simple. The procedure itself was over in what felt like minutes, and she checked in on me right after. The whole thing was way less of a big deal than I'd built up in my head. Recovery was a breeze.
The parking at Sector 8 was a nightmare that day, I was late and flustered. But the front desk lady was really kind about it. The whole place felt calm, not like some chaotic hospitals. When I saw Dr. Gupta, she didn't rush me even though I was behind schedule. It felt like the whole team, from reception to the doctor, was actually on the same page about helping people.
Look, I'm not great with doctors. I get awkward. But Dr. Gupta has this way of talking that just puts you at ease. She sat down, didn't hover by the door, and actually laughed at my bad joke. She remembers small things from past visits, asks about my family. It doesn't feel like a transaction. It feels like she sees you as a person, not just a chart.