Patient Experience
I'd been feeling off for months, just tired and achy. Saw a couple of other doctors who said it was stress. Dr. Kumar at Sarvodaya actually listened to the whole story, asked a bunch of questions I hadn't been asked before, and ordered some specific tests. Turns out it was a thyroid issue that wasn't showing up on the standard screenings. He explained it in a way that finally made sense. I'm on treatment now and starting to feel like myself again.
Had to get a small cyst removed from my back. Honestly, I was nervous at first, but Dr. Kumar made it simple. The whole thing at the day-care unit was over in maybe twenty minutes. He talked me through each step, the local anesthetic worked fine, and I was out with clear instructions. Follow-up was quick, and the scar is healing really well. It was just a straightforward thing, done right.
Parking at Sector 8 was a nightmare that day, completely full, which put me in a bad mood. But from the moment I walked into Dr. Kumar's clinic, the staff turned it around. The receptionist was really patient while I fumbled for my papers, and the nurse who took my vitals had a calming way about her. The place itself felt clean and quiet, not chaotic like some hospitals. It made the wait a lot easier.
My son, who's seven, had a bad ear infection and was terrified of doctors. Dr. Kumar didn't just talk to me; he got down on my son's level. He showed him the light on his scope, let him hold the stethoscope, and called it a 'listening machine.' He turned what could have been a traumatic visit into something my kid actually handled pretty well. That kind of patience and understanding means more than any medicine sometimes.