Patient Experience
I'd been to a couple of doctors about this nagging fatigue and weird joint pain, and everyone just said it was stress. Dr. Relan was different. He actually sat and listened to everything, even the stuff I thought was silly. He ordered a specific blood test the others hadn't, and that's how we found it a thyroid issue that was messing with everything. He explained it in a way that finally made sense. I'm on treatment now and feel like myself again.
Had to get a small cyst removed from my back. Honestly, I was nervous about the whole thing. But Dr. Relan's whole process was so straightforward. He walked me through each step on the day, the local anesthetic worked perfectly, and it was over before I knew it. The stitches were neat, healing was a breeze. It was just a simple thing, but it was handled really well.
The parking at Sarvodaya was a nightmare that day, completely full, so I was a bit flustered when I got in. But the front desk lady was really calm and got me sorted quickly. The place itself was clean and quiet, which helped me settle down. Even the nurse who took my vitals was friendly and chatted about the weather. It made the wait for my appointment with Dr. Relan much easier.
What I remember most is how Dr. Relan talked to my elderly mother. She gets confused easily and was scared about her new medication. He didn't rush. He pulled up a chair, looked right at her, and explained it using simple words, even drew a little diagram on his notepad. He made sure she repeated the instructions back to him. It wasn't just care for her body; he cared that she understood. That meant the world to us.