Patient Experience
My father was admitted with a high fever and confusion. The ER was busy, and we were scared. Dr. Megha Rustagi came in, sat right down with us, and explained everything in simple words. She didn't just talk to us; she listened. She told us her plan, why she was choosing each medicine, and what to watch for. She checked on him three times that first night herself. Seeing her calm, clear way of handling things made all the difference for our family. We felt like we were in good hands.
Took my wife to Sarvodaya in Sector 8. Stomach pain. Dr. Rustagi saw her. Asked clear questions, did a thorough exam. Explained it was likely gastritis, gave a treatment plan. No fancy jargon, just straight facts. Follow-up was smooth. Problem solved. Good doctor.
Our little one had a bad cough that wouldn't go away. We were so worried, just pacing the waiting area. Dr. Megha has such a gentle way about her. She spoke softly, examined our daughter without any fuss, and reassured us it was a stubborn bug, not anything more serious. She took the time to show me how to position her for sleep to ease the cough. It was that personal touch, that kindness, that we appreciated so much. She treated our fear as seriously as the illness.
Okay, full honesty: parking at the hospital was a nightmare that day. I was already stressed bringing my brother in. But Dr. Rustagi? Complete turnaround. She was fantastic! She figured out his issue (turned out to be a kidney stone) so quickly. Explained the scan results with actual enthusiasm, like, 'See, here it is! Now here's how we tackle it.' The relief was huge. She was proactive, got the right specialist on board, and my brother was feeling better in hours. What a weight off our shoulders!