Patient Experience
I'd been to three other doctors for this weird fatigue and joint pain. They all said it was stress. Dr. Ria Aggarwal actually sat and listened, asked about a rash I'd had months ago I'd almost forgotten. She ordered one specific blood test the others hadn't. Turns out it was something called Lyme disease. She called me herself with the results and explained the whole treatment plan. She just... figured it out when no one else would.
Had to get a small cyst removed. Honestly, I was more nervous about the hospital experience than the procedure itself. But at Sarvodaya, Dr. Aggarwal talked me through every single step before she even picked up a tool. The local anesthetic pinched for a second, but that was it. The whole thing was over in maybe twenty minutes. It felt very normal and straightforward, which is exactly what you want.
The parking at Sector 8 was a nightmare that day, completely full. I was flustered and late for my appointment. But the lady at the front desk was so calm, found my file quickly, and the nurse who took my vitals cracked a joke about the parking situation that actually made me laugh. The whole place just felt organized and calm, even when it was busy. It made seeing Dr. Aggarwal that much easier.
My son, who's eight, had a bad fever and was terrified of doctors. Dr. Aggarwal didn't just talk to me; she got down on his level, showed him her stethoscope and let him listen to his own heartbeat first. She called it a 'heart robot'. He stopped crying. She has this way of explaining things that makes you feel like you're in on the plan, not just being told what to do. We left feeling reassured, not scared.