Patient Experience
I've been seeing Dr. Gupta for my blood pressure for about five years now. She remembers the little things, like asking about my grandson's college applications. That's what I appreciate she doesn't just treat a chart, she treats me. The clinic at Sarvodaya can get busy, but she always makes the time to really listen. I trust her completely because she's been consistent, never rushing me out the door.
My 82-year-old mother was admitted with a bad infection. Dr. Gupta was the one who called me directly after her evening rounds to explain everything in simple terms. She didn't sugarcoat it, but she laid out the plan and answered every one of my panicked questions. She even wrote her cell number on a slip for the night nurse in case we had concerns. As a family, knowing we could reach her made a scary situation manageable.
Had a nasty stomach bug that wouldn't quit. Went to Sarvodaya, saw Dr. Gupta. She was straight to the point, figured it out fast. Got the right meds, felt better in a couple days. No fuss, just good care.
I was really nervous about some persistent fatigue I'd been having. The parking at Sector 8 was a nightmare that day, which didn't help my mood. Dr. Gupta had this calm way about her. She listened to my whole rambling story about work stress and poor sleep, then asked really specific questions I hadn't even thought of. She ordered a couple of tests I didn't expect, and it turned out my iron was way down. It wasn't some dramatic diagnosis, but her thoroughness caught it. She explained the results with a little diagram on her notepad. I left feeling heard, and more importantly, with a clear path to feeling better.