Patient Experience
My mother was admitted with a high fever and confusion. The ER was busy, and we were scared. Dr. Gupta came in, sat with us, and explained everything in simple Hindi. He didn't just talk to me; he looked at my mother and spoke directly to her, even when she was disoriented. He told us exactly what each medicine was for and what to watch for at home. That clear communication when we were panicking meant more than anything.
Had a stubborn skin infection on my leg. Went to Sarvodaya. Dr. Gupta looked at it, asked a few questions, prescribed a cream. It cleared up in a week. No fuss, no unnecessary tests. He was direct, told me what to do, and it worked. Exactly what you want from a doctor.
I brought my young son in; he had a terrible stomach ache and was crying. The parking lot was so full I had to park on the street. I was frazzled. Dr. Gupta was so calm. He spoke softly, examined my boy gently, and explained it was likely a bug. He gave clear instructions for care and said to call if anything changed. His quiet, sure manner settled both of us down immediately. We left feeling cared for.
After weeks of feeling run-down and dizzy, I finally saw Dr. Gupta. He listened, really listened, to everything I said. He ordered some blood work and called me himself with the results it was a vitamin deficiency. Started the supplements he suggested and wow, what a difference! I have my energy back. I'm so relieved to have an answer and a doctor who actually followed through.