Patient Experience
My mother was admitted to Sarvodaya in Sector 8 with a bad fever and confusion. Dr. Sahay was the one who actually sat us down in the family room and drew a diagram on a notepad to explain what was happening with her kidneys. He called my brother himself with updates, even late once. We felt included, not just kept in the waiting area.
Our 7-year-old, Aarav, had a scary high fever that wouldn't break. We were panicked. Dr. Sahay at Sarvodaya was so calm with him, talking about cricket stickers while checking his ears. He explained the medicine plan to us and to Aarav in a way a kid could understand. He even followed up the next day with a call to check his temperature. It made a scary time much less frightening for all of us.
Had a stubborn skin infection. Went to Dr. Sahay. He looked at it, asked a few questions, gave a prescription. It cleared up in a week. No fuss, got the job done. Parking at that hospital is always a nightmare though.
I'd been feeling run-down for months just tired all the time, some aches. My usual doc had retired. I saw Dr. Sahay on a friend's suggestion. The first visit, he spent a solid 20 minutes just asking questions about my work, sleep, everything. He didn't jump to tests. He actually listened to the whole story, then suggested a couple of simple blood checks. Turns out it was a vitamin deficiency. He explained the results without medical jargon. It wasn't a dramatic cure, but he figured out the puzzle everyone else just shrugged at.