Patient Experience
I'd been feeling off for months, just tired and achy. My old doctor kept saying it was stress. Dr. Gupta actually listened. She asked questions I hadn't even thought about and ordered some specific tests. Turns out it was a thyroid issue that wasn't showing up on standard panels. She explained it all with a diagram on her notepad no fancy jargon. I'm on treatment now and finally feel like myself. It was a relief to be heard.
Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Gupta made it simple. The whole thing at Sarvodaya was quicker than I expected. She talked me through each step during the procedure, which helped a lot. I was in and out in a couple of hours, and the recovery was exactly as she said it would be. No drama, just straightforward care.
The parking at Sector 8 was a nightmare that day, completely full. I was flustered by the time I got inside. But the front desk lady saw it on my face and was really kind about it. The whole place felt calm, even busy. The nurse who took my vitals cracked a joke about the weather. It’s those little things that make a visit less stressful. Dr. Gupta was running a bit behind, but someone came out to let us know, which I appreciated.
My son, maybe 8 at the time, was terrified of doctors. Dr. Gupta didn't just talk to me; she got down to his level. She asked him about his school and his favorite cartoon before even looking at his throat. She let him hold the stethoscope. He didn't cry once. She has this quiet, patient way about her that puts you at ease. We still see her because my son actually doesn't mind going now.